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April 2024
Customer service is horrible. Long story short they deposited an estate check for me but second go around they wouldn’t transfer another estate check from the same business. Making me jump through expensive hoops with a lawyer. Not impressed with their inconsistency and lack of customer service!
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November 2023
While debating wither my veteran I.D. card was a valid photo I.D. , I took out my iphone to record her actions and she called the police on me and they came to the bank. I withdrew my bank accounts. No apology was offered. I am a handicapped senior citizen. This all from a team lead person.
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March 2023
excellent customer service from Jill Fritel, so helpful