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November 2023 by Darin Colorado
These guys are the best! Known to be honest and not ever tries to over charge on parts and/or labor. They are not the cheapest service shop in the area but you get what you pay for. They also offer a military discount with is hugely appreciated. Great shop, great service!
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September 2023 by Trent polzin
10/10 recommend! My friend had given an outstanding review so I figured I would at least get a quote. They quoted what I figured and got to work. Within two days of getting parts it was done! It wasn’t an easy job. They repeatedly attempted to get the alternator to act up (because I asked since it wasn’t charging for me every time.) it worked every time so they decided not to change it. Makes sense not to change what’s not broken. I went to pick it up and within 10 minutes it quit. They got it fixed the next day. They went above and beyond and they will forever have my business!Services: General repairs & maintenance
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August 2023 by Robert Moore
They got my car in in a reasonable amount of time, got the parts, and had it back to me in a day once they were in. I'll go back here.Service: Exhaust
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July 2023 by Kyle McCann
Great service. Scheduled an appointment online, and they got what I asked for done in 4 hours. I would recommend to anyone that doesn't want dealership premiums, but professional work done at reasonable prices.
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June 2023 by calvin seigler
They tried to upsell me with a new lower ball joint and outer tie rod, but a more honest shop said it was fine when another shop checked it. It was in for an oil change only. They also did not grease any of my suspension and steering parts so it’s causing them to wear out faster. But they at least take the $10 off coupon from The Best of Grand Forks coupon book.
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April 2023 by Jamie T.
These guys are awesome! Drove in from Canada to Grand Forks to stay for a couple of days. Just as we got into the city, we had a vehicle issue. Called Braaten's Auto after doing a Google search for a reliable auto repair, spoke with Kevin and explained my situation. I knew it was going to be tough if not impossible getting into a garage on short notice, but Kevin assured me they'd scan the car at the very least and inform us if any issue came up. Well we got there and not only did they do what he said he would, they also went above and beyond to make sure they covered and took care of the issues there were or might have been. We overheard the discussions from the employees regarding our vehicle and others in the shop from the waiting area and I'll tell you these guys care about the work they do and their customers. They took care of our situation and we appreciated it immensely! Excellent garage and awesome guys that work here!
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February 2023 by Zachery Heimark
They have been more than helpful with all my car issues, and I feel like they gave me an honest opinion about what needed to be fixed, and what could wait.
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February 2023 by Nicole Chine
Was recently in for an alignment issue. Quick, professional service with great rates and great customer service! Highly recommend!
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January 2023 by Megan Miller
SO impressed with this shop! We just moved here literally three days ago and woke up this morning to our truck severely leaking oil. Had a few recommendations to Braatens, called the shop and was told to drop the truck off anytime but that it probably wouldn’t be done until next week (completely understandable with Christmas this weekend!). We dropped the truck off before noon and got a call within the next hour that the leak would be fixed the same day! Tyler knew right away what was causing the leak, and gave us a very fair price, along with a military discount. Super super pleased with our experience here, and would absolutely recommend! So happy to have found our new mechanic!
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January 2023 by Carolyn Mccann
Too busy. 10 days to change a septine belt. I chose the tire place a few exits down. Very professional and quick.
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July 2022 by Jake Skyles
Had to have my truck towed over there and they said they could get to it on Friday. Mind you this was a Tuesday so that was awesome. Had it towed Wednesday and they called me 2 hours later saying they'd looked at it and should be fixed today. You never get that kind of service from a dealership. Super friendly and awesome to work with. Will for sure be using them as my primary auto care center for the doreseeabke future.
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July 2022 by Brian Weiss
We use them extensively for work on our vehicles. Just today, I was getting a code for the fuel being lean on my 2020 Suburban which was odd for this year of a vehicle. They worked to get it in to take a look at it and after determining that the codes went back a ways and taking it for a test drive they determined that we should just keep an eye on if it shows up again. When asked for the cost to take a look at it, they said there was no cost. This is why we are loyal customers of Braatens when we do need work done on our vehicles. We recommend Braaten's to our friends.
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July 2022 by mel “Gypsyatheart” m
Never called me back so can't review. Time to leave town now. Good luck and safe travels!
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May 2022 by Courtney Marsman
If you're looking for an auto mechanic who is fair, honest and efficient, Braaten's is for you!! I've been coming here for about 6years and I have zero complaints. They've always been fair with prices and honest about what needs fixing and what can wait, so if you're a college kid who's strapped for cash, 10/10 recommend. I'm moving West soon and I wish I could take them with me! Do yourself a favor, call these guys first. ⭐⭐⭐⭐⭐
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April 2022 by Lauryn Schilling
RAVE to Braaten’s Auto on S WashingtonOn Saturday I realized I had oil pouring out of my car in the garage. I checked the dipstick and there was no oil on it. I had it towed to Braaten’s. (also rave to Chris from Interstate Towing - very pleasant experience)Today Braaten’s called me and said it was a loose oil filter plug and since they did my last oil change they would replace it, and do an oil change at no cost. They apologized and also reimbursed me for the tow fee ($170)I am beyond pleased with their honesty and willingness to fix the problem. It is a huge relief both financially and having my car back quickly. I will definitely be continuing to go there for any services I need done.
