Watches in Fargo, ND

“The service was excellent and very polite and helpful. The work they performed on creating a broach I had designed turned out to be very good. They did a beautiful job.”

“Margo and team were very professional, cordial, helpful and kind.I had a ring cleaned and repaired. The workmanship was breathtaking. Margo showed us Family rings. Even took the time to search different options in our price range. Her attention to detail all the while explaining options and differences was remarkable. She had the patience to answer all our questions. We will return to Riddles!!”

“Customer service. In a competitive industry with online offerings impacting margins, there are only a few things left to differentiate a jeweler. I had not had occasion to frequent Royal Jewlers in the past, but I popped in today less than an hour to close in hopes of getting a pin replaced in a watch bracelet. My son had broken it and I hoped to wear it to a wedding, knowing that my timing would probably not work.I was greeted kindly walking through the door and brought promptly back to Mr. Scott Dauner watch maker. I was politely informed he was in the middle of a job and I would need to leave my watch. I would have happily done so, but sadly needed to leave for the wedding this evening. Mr. Dauner interrupted his work and fixed a new pin in moments and I was on my way.I know that isn’t always possible, but it meant a lot to me and I really appreciated it. I will be taking future business to Royal Jewlers and I suggest you do the same.”