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March 2024 by Will Halverson
Giving 2 stars instead of 1 because the apartment didn't start on fire during my time there (only occasional fire alarms). I spent 3 years at Urban Meadows location and dealt with water coming through the ceiling, unresponsive work orders, and hard to reach staff. During checkout, I spent hours cleaning and painting the apartment, but I was slapped with a $300 fee IN ADDITION to the $500 safety deposit. After going back and forth for several weeks, VR took off the $300 but kept the safety deposit. To future renters, beware before renting here.
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March 2024 by Nicholle and Roger Vesperman
Jake(Jeremy Renner's look-a-like)Went above and beyond to try and find us the perfect place to live. I was sick on and off and he happily rescheduled and made different arrangements to suit our needs. He never pressured us and we would recommend contacting him personally for any apartment finding needs. Even though we chose another company(which was no fault of his) he was awesome about it and promised to get our deposit back to us ASAP. Thank you Jake! You rock!
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March 2024 by Seina Freidig
They have been the rental company in Fargo Moorhead to work with! They have been handling work orders promptly and the move in process was quick and efficient. They were polite and helpful! I have enjoyed my apartment immensely! I look forward to living there for years to come. I have an autistic child and they have been accommodating with his struggles and being loud some times when he has issues he can’t control. All of my neighbors have been really nice which speaks to the people they bring into their buildings! So grateful to be living in a Valley Rental property.
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March 2024 by Naweej Tran ll
So far so good. 5 stars won’t be enough. I would give the infinite stars. Whenever we need to fix something, they’re always on time. They care about their residents a lot. I would recommend them to anyone. The monthly payment just went a little high, from $1009 to $1054 something, it’s a great deal. $1054 for 3 beds, 2 baths, laundry inside, not a bad deal at all. The management teams are doing GREAT, keeping every apartment clean. Taking good care of their residents. Thank You Valley Rental!
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March 2024 by Clem Sieh
By far the worst company I have ever Rented from. The apartment that I lived in had bedbugs and roaches for many months I called and complain about the roaches and the bedbugs. Nobody came on time, and the bedbugs bite my kids. I had to change two mattresses in the apartment and the situation got worse. I finally left the apartment because of the bedbugs and roaches and they hit me with a $5000 bill. The workers are not professional and they are races. I will not recommend my dog My worst enemy to this place.
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February 2024 by O R
This place is a joke filed a complain 6 months ago about missing clothes after maintenance people walk in my unit with out even asking if it was ok to be fix while I wasn’t there. After multiple calls no one ever anwesers or returns calls, stopped by the office and said they would file an investigation well I left the unit now it was temporary and have not ever heard about them with any updates.
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February 2024 by KiNGDOM PHiLL
I'm giving five stars because I see the direction VR is going and the changes that are being made to improve their standard as a rental company. My family and I have been with VR for 8 years and we have been a steady part of all the ebbs and flows. If you've read previous reviews you'll get the sense that they have had their shortcomings for years, much of which I highly agree with. But that was due largely in part to the previous ownership and management. There was lots of instability, lack of professionalism, and lack of integrity when it came to the way they operated and handled their tenants and properties. To say the least there was a lot of funny business going on that we unfortunately fell victim to as well. But I can honestly say, since the turnover, the new group has been working tirelessly to right the many wrongs that persisted in the company that gave them a bad reputation. And one of the faces of that shift taking place is our leasing agent Seth! Considering the moment, Seth has been with the company for three years if I'm not mistaken. So he has seen firsthand what has transpired and is one of the good hearted, good intentioned individuals that's helping lead the charge to make VR a suitable and respectable place to live. We recently applied to transfer to another property and from start to finish Seth was on the ball with everything. From the initial viewing to the check in, he catered to our concerns and our needs. He's personable, down to earth and a very good listener. And from our conversation with him and us getting the understanding of things coming together as far as structure within VR, I can honestly say that in due time, despite all the bad reviews, VR will be a place people would consider as a landing spot for them and their family. From the way properties are cared for to the way tenants concerns and needs are met, they are working towards improving across the board. All I can say is he's truly a gem for them and they should do everything they can to hold on to him. When all the right parts come together, change is seen within no time. Everyone is entitled to do what they feel is best for them and their family and I respect that. But being tenured here at VR for quite sometime, take it from me when I say that I would recommend them to anyone, considering the changes that are taking place.
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February 2024 by Gareth Covington (Gbaby)
Seth was very helpful throughout the application/moving process. He was very informative and answered all of my questions I had in a professional and supportive manner.
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February 2024 by Jasar Dzaferi
10/10 I luv the experience and had the best help thx to Seth for his help much appreciated :)
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December 2023 by Reign G
This place will always find a way to steal money from you! Stay away don’t rent there trust the reviews or take legal action against them if they are still doing what they did to 99% of their former tenants! I don’t use my real name here.Whoever manages this valley rental page read this! You can’t steal from anybody! You will regret!
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December 2023 by Madeline Schauer
Dishwasher has been broken since Halloween. Sent several emails asking if they got my work order and if I could get a discount on rent for the months of November and December with no replies. They suck at answering their phones and if they do they just send you over to someone else who doesn’t answer their phones.The parking lots are constantly littered with trash and their snow removal is a joke. Hoping this review finally helps me get someone to fix my damn dishwasher.
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December 2023 by Lexi Swenby
I'm only giving one star because I'm not allowed to give 0. the management company for valley rental is a bunch of crooks. they tried to charge us over $1000 on top of our deposit. we are in process of disputing these charges. as our apt was left in good condition with normal wear and tear included. I would never recommend this apt to anyone.maintenance also has a hard time answering the emergency maintenance phone- even though our pipes burst, and our dishwasher flooded (soon after we moved in) and also our windows weren't sealed in the middle of winterthe buildings at valley rental are falling apart, and they just try to charge us random charges to cover themselves to keep valley rental open. That's my opinion.
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December 2023 by Danielle Becker
I was displaced due to flood with a different rental company. Seth took great care of me. He sensed my urgency, made himself available, responded quickly to all my questions, and got me moved in quickly! From time of inquiry to pick up of keys was less than 5 days.Thanks Seth!
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December 2023 by mrscore 17
Honestly I’ve worked in property management but this place takes the cake. They allow their work orders to be left unaddressed for months, have to be contacted to confirm the work orders actually will be addressed or else it’s hit or miss. They sent infraction letters of the lease without even doing the due diligence of investigating it they sent to the wrong unit and was even dated wrong. They’ve ran through multiple property managers in the almost 2 years I’ve been here. My stay started great from tour to signing but once your in and pay on time each month you become chopped liver. By the time we received our renewal letter we would’ve had no choice but to go MTM to give a proper notice. The unit themselves are nice but management is hit or miss. Previous roommates of mine had same issues but never frustrated enough to ever complain. Their entry ways are constantly dirty filled with trash and they allow people to park in handicap and pick and choose when they wanna force their parking in front of garages. Honestly didn’t want to post my review until I had seen all the similar stories
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December 2023 by Josh Bryngelson
Have rented here for 15 years never had a pet in thisha h.building since it's a pet free. Never smoked on or in the building because ita is. smoke free. Never been late in rent ever in 15 years. After all that said their is a terrible odor in the calico 2 building. Smells like chemical or like farm fertilizer have called twice and nobody calls me back. I will call the police or fire department to investigate.
