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March 2024 by Tony Mitch
Really? It’s supposed to be headed to Jamestown, than southeast to McIntosh County. It was arriving on time & y’all decided to back ship it to Rapid City South Dakota?
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March 2024 by Mophie renshaw
First they didnt leave it at the door outside like i instructed cause i needed it today whatever i can go to ups and get it at 630 i get there 30 minutes after they open to give the driver time to get there then I get there and they say my pakeage had already been loaded into a freight and they can't get it to me till monday like what do you mean you just opened this place is literaly for peolle like me to pick up my pakage you didn't drop off in the first place
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March 2024 by Lisa Lock
UPS SUCKS
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March 2024 by Frank Richards
I never got a hold of anybody
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February 2024 by Thidas Wijethunga
Worst ever. Delivery people are so lazy. They dont care about delivery the package.
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January 2024 by Lucian Chesoi
1:This is how this ups delivers me packages for years! I am so f.... Sick of this shipping company. Never have I despised a shipping company more than them! This is how my 1.8k$ countertop that I just bought looks like out of the box. I had to tape it so I don't cut myself taking it out2: 7 months later a package from UK made it all the way to fargo and the incompetent driver delivered it to the wrong address and customer service give me the runaround for 8 days just to be told they couldn't recover my package(despite me telling/asking them 24 min after they did "the delivery" (to the wrong address) to have the driver retrieve it and not just pretend they will do that and waste my time and money. But they told me: "nooo, you will receive it and will only take 8 days" to deliver it from 2 or 3 street down but it took only 6 days to arrive from uk to fargo)
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January 2024 by Kelly Johnson
UPS is legitimately the worst delivery service in the nation. Just like others on here who've reviewed negatively that their drivers are some of the most incompetent and laziest individuals, I'm in agreement.I love waiting for a package to get delivered to only find out that the driver "attempted" to deliver the package yet they never actually came here. I've been here this whole time. And spare me the copy and paste apology. This company doesn't strive to get better at anything other than sucking.
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January 2024 by Gerardo Casañola
Nice customer service
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December 2023 by Dennis Hawkins
The staff was great. Had an issue with the delivery of a package. They understood and solved the problem.
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December 2023 by Mariah Peterson
Completely unreachable, leaves my packages out in the open and they're stolen before I can get home from work. Try to set up pick up only on ups mychoice, website has been broken for years. You are robbing me blind. For all I know, your driver is the one stealing my mail. 0/10 never reccomending this service to anyone. Completely careless with my mail. If you're not responsible for what happens to my mail, you should never be touching it or moving it.
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August 2023 by TheYieldsign27
We are a small business located in rural North Dakota, we were informed today by our UPS driver that we are no longer going to be eligible for our everyday pickup service. We will only be serviced Monday, Tuesday, and Thursday. As a small business this is very disappointing, we have tried calling the customer support line and we actually had the automated answering hang up on us. Looks like we will have to switch to FedEx ground or Spee-dee to continue to supply our products to our customers.
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August 2023 by Lucian Hubbard
You know how you at some point you tell your kid that they disappoint you? Yeah, that's UPS all the time. My package was apparently attempted for delivery today and marked as "Attempt failed."Which is crazy as I've been home waiting for it. No knock. No doorbell. The car is even in the driveway indicating someone must be here.You guys were better off on strike. A carrier pigeon would do better.
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July 2023 by Rio DJ
One of the worst delivery services in Fargo... Every-time I have a package shipped to me through UPS (non amazon), I hold my breath... 85% of the time it's a bad experience.Once it hits this particular facility, I have to struggle so hard to get the package. It's never delivered on the day promised, and they wouldn't update their scans accurately so you end up waiting all day only to get rescheduled at the last minute.I usually end up picking it up because it's that bad. I hate dealing with this facility so much that I would rather use another carrier like DHL or USPS if possible.
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April 2023 by LORA ALLEN
Fargo, ND UPS is the WORST!!! They pick and choose which packages to deliver. This is the third time that I have had one packgage show up and then they keep the other one. So disgusted with the service RIDICULOUS
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March 2023 by Lori Kretschmar
As of late, all packages seem to land in Fargo and then get stuck there. Upon tracking, it seems everywhere else gets a package in their facility and it ships out the same day. Maybe experiencing employment issues?
