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September 2023 by Rey Leon
I was broke down in Fargo, coming from Sioux City. They asked me to leave it there for a diagnóstic. 6 a.m called at 9 still hadn't done it. Went at lunch said I was next, 5:30 said maybe tomorrow. Forget that I went to go get my car.
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August 2023 by Matt Walo
They helped an out of town family with an excellent brake overhaul and rebuild of u-joints on my Dodge truck. Showed me the issues and proposed solutions that saved me money in labor costs. They also fit me in with a travel thru schedule. Thank you guys. Excellent work and GREAT SERVICE!!!
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July 2023 by Monique Duhamel
As we were travelling our brakes got messed up (previous mechanics put them on backwards). We called Tuffy Tire & Auto as recommended by another shop that was too fully booked to help us. Tuffy took us in, although they too were fully booked, fixed our brakes, and put new wipers on all for a very reasonable cost. Our puppy was with us too, and he was welcomed as well. We had the most excellent experience, the employees were top-notch professionals as well. Way to go, Tuffy Tire & Auto Service, we appreciate you. Thank you for the flowers as well, stay blessed.
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June 2023 by Ashley Jean
This is one of the three auto shops that I trust not to jack up prices or try to add on repairs. They are a little busy so if u want an oil change plan on a week advance for appt.
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April 2023 by Talyn
Went in because I was having some braking issues. They got me into the shop for their free inspection right away and did a great job figuring out the issues. Fast and friendly service!! I chose to go to a different shop for the fixes as Tuffy's was a bit on the expensive side for my particular budget.
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March 2023 by Dereck King
Highly recommend this place!!! They get the job done for a good price and are pretty fast. They do inspect the car and look for anything out of order or needs fixing but is just a recommendation on getting it done. It’s important to them that they disclose that information to you as it will be saving you the time and trouble for the future. The mechanic that helped me listed all the things in order from top priority to lower. Now we know what needs to get fixed first and that’ll come in the future. Tuffys gets the job done and will be coming to them again.
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March 2023 by Elizabeth Hinkemeyer
Brought my car in to replace headlights since you have to take the entire bumper off, my headlight went out again and after the owner heard about it he reached out directly to make another appointment and fix it again. Most places tell you you're SOL but it's extremely refreshing to see a company that cares about their customers and well being! Thanks Tuffy!
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February 2023 by Ethan King
Planned stop in Fargo across country for work on a Friday night. About 100 mi out started hearing growling from front end in older Audi. Suspected hubs/bearings. No one open on Saturday except Tuffy’s. Somehow fit us in despite being short staffed and got it fixed in record time. Not only that but brought me back to hotel on lunch break while getting fixed! Saved us at least $250 and two days in travel costs. Scott is extremely accommodating and a credit to the business. K. Crane did the work efficiently and well. Anyone and everyone should get their car serviced here. Highly recommended.
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February 2023 by Kis R.
I towed my vehicle to Tuffy, they are responsive with me wanting to get might be able fixed. The quote was for $1900 for my flex plate and diagnostic. I was told this needed to be done so that they can finish the diagnostic. Hard to believe since it started before just hadn't started it for a while because of the engine noise. It came back that there's a knock in my engine and should be replaced. I like how they send me recommendations along the way. The repair price has skyrocketed. To get a new used engine my new quote is $7700 to $9500 depending on labor, conversion, and shipping cost. This has turned into a nightmare but not the fault of the mechanic the economy has made getting ahead terrible. Especially when it costs more to fix an older vehicle than what you bought it for. So still out $1900 for a diagnostic.
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January 2023 by Austin B
They were able to get me in the day of on a Saturday to fix my car. Great customer service from Chris.
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December 2022 by Kevin R.
My check engine light was on and my car was not running well. Tuffy performed all the repairs on my car in a thorough and timely manner. Tuffy remains the gold standard in customer service I'm car repair.
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November 2022 by Adam H.
Consistently friendly. Reasonably priced. Straight information. No gotchas. Will continue to use!
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October 2022 by David Edwards
Rear differential replaced, rear brakes and oil change done on my truck. I trust this place and the service was outstanding. Michael did a thorough inspection on my truck. Even brought me in to show me underneath. Felt confident leaving that I was good to go for a while but knowing I had something that eventually needs replacing. Highly recommend.Services: Brakes
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October 2022 by Shelby Moreau
Great service overall. They were very open about the cost estimates and didnt tack on unnecessary work. They provide a loner vehicle if you need one and the work is done in a timely manner.
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August 2022 by Melissa Weeks
WOULD NEVER EVER RECOMMEND THEM!!!!Took my van in for a blown tire, only because it was under warranty, only to be offered all new tires (full price) and told an alignment was needed...2 wks and 3 VISITS back to them and almost $800 later....van still wasn't aligned. Went for test drive with Blake and told him it still pulled to the right...he said it shouldn't...yeah no kidding after 3 visits for an alignment!! Needless to say not even a week after they "fixed it" I took it elsewhere and let them know what I had been dealing with. It took them 30min to find the problem...needed new suspension ball joints on both front sides and AN ALIGNMENT!!! They were shocked my vehicle had been sent home with me in the shape it was in....not just once, but 3 times! And it only took them 3hrs to complete....not multiple days/multiple trips. If Tuffys is supposedly a certified service center wouldn't they have noticed this in one of the three times they "Aligned" my vehicle or when they said it was my caster/cam issue or even when they said it was my engine mount issue?They attempted to make it right, but still cant shake that feeling that they were trying to take advantage of me, especially at how "offended" they were that I accused them of that. Whatever, they ripped me off for $700+ so good for them I guess.
