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February 2024 by Bryan Thompson
Brent is awesome
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November 2023 by Dale & Amy Secker
We have worked with Brent Drovdal since 2015. We were referred to him by someone at the bank. We’ve had such a great experience working with him for personal and business affairs. I’m always happy to refer friends to him! He has been so easy to communicate with, is efficient in answering questions, and handles our finances with ease. I’m surprised by some of the negative reviews, but I notice that any who have Brent’s name attached to them are very positive! We’ve never had any of the troubles that have been mentioned.
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March 2023 by Shannon “Shay” Hagerty
Myself/my family has used Brent Droval for 5+ years now. Always a smooth experience, and he is very knowledge. I would recommend Brent to anyone!
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March 2023 by Adam Berg
Super difficult to talk to get answers. Difficult to find out progress status of my return. Called emailed, called again still no answer. Not I'm pressed this year!
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April 2022 by Aaron Waite
Really getting fed up with this place, I have been using this place since 2017 and switched over to this branch since the last tax man in the Moorehead location was very unfriendly everytime I went to see him and ask questions. I moved my taxes over to this place in 2019 and had a good experience at first. Then in 2020 I got a letter from irs saying I owed $1000 in late fees. I called the taxman asking what that was about with no help and refusal to help from them at all. I had to get H&R block to figure out what happened and they did very fast for me. I have been calling and waiting for 2 months from the tax man for some explanation of what happened and no body gets back to me. I paid them for a service they did not provide and even after going there in person demanding answers nobody is willing to compensate me for what I paid them to do and did myself. Overall they did not take out my payment to the irs back in 2019 and expect me to pay that with late fees. It seems like they know what they did wrong but tip toe around everything and purposely don't answer their phone when I call.
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March 2022 by George Hausske
Brett Wilkening went above and beyond duty to solve a unique tax problem of mine !
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February 2022 by Melanie
Utter shock&disappointment to say the very least!! My mother who is a senior citizen,took her taxes to be prepared by Steven&to say that he was rude is an understatement!! I'm pretty sure his sole job is to do what he is paid to do&that is prepare peoples taxes, NOT tell them that they are rich or poor which is EXACTLY what he did to my mom! I realize he does know how much money a person does or does not make however that does NOT give him ANY right whatsoever to actually say those words to his paying clients...EVER!!He had ZERO right to say anything about her financial situation,regardless of what it is to her or anyone else!!I realize this time of year is crazy busy to tax prep folks&that the senior citizens of this town may jot be your most important/wealthy clients but they are still a paying client who deserves dignity and respect.
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February 2022 by Emma Swenson
The Taxman team is great to work with. Drop-off returns are quick & easy for busy schedules, and they're great about answering any questions you have. They also have discounts for referrals too!
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August 2021 by Randy Olson
Some minor mistakes where made but they addressed and corrected them quickly. Some customer service issues (haven't recieved a call back from a voice-mail)
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February 2021 by Ashley Hoppe
Brent is awesome to work with. Easy to ask questions and we get our taxes back fast.
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March 2020 by JOE DUNCAN
Did my taxes on my own but they were very helpful at answering a couple questions that I had Thank Yoy
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December 2019 by Scott
1st class service, and extremely intelligent tax consultants. They are always there to help and actually answer the phones to our questions. Rarely need to leave a message. Best in Fargo Moorhead areas!!!
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April 2019 by nevets
They are way overpriced and cant tell you how much it will be before you get your taxes done.
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June 2017 by Jesse Arntson
Have used Taxman for 8+ years. Brent Drovdal does an EXCEPTIONAL job . I have referred multiple others to him and each and every one of them has had a great experience. He is efficient, cost effective, and knowledgeable about tax and tax law. I will continue to utilize Taxman's services.
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March 2017 by Adam Stonesreet
Owner refuses to take accountability when something goes wrong. He filed our taxes without getting ahold of for important information. When asked why he didn't take 30 seconds to call us, he gave us the excuse that he was too busy. We are taking our future business elsewhere where they actually care about customers.
