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December 2023 by Xavier Taylor
BUYERS BEWARE! DON’T SHOP HERE!Bought a Puppy with the expectation of it being a life long ESA animal. Took pup to the vet on the 4th day of having it to find out it was really sick and required surgery that would have been extensive and may cause issues later on down the road. Got bounced around by employees on the phone and told theres nothing we can do besides reimburse the vet visit but not the surgery because it was un-necessary to get him fixed and it took our vet calling them to even get them to offer a full refund. This was not our fault and should have been examined by a vet before even being sold to a customer. There was no apology or empathy shown when returning the puppy. Besides we got a call after leaving saying that I was banned from purchasing from that store again… not like I would have ever stepped foot in a place that cons people to purchase pets who haven’t been properly seen by a vet before being allowed to be sold.
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December 2023 by Alex Iglesias
Animals for adoption are not well cared for. I adopted a cat from here recently and when he was taken to be seen for a general exam at the vet, he had a few health concerns. Crazy pricing for animals that aren’t even taken care of at the place!
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December 2023 by Xavier T
Buyers beware. This store does not check the animals they get from dog ***** for any medical issues besides giving them dewormer. I was sold a dog with ******* at an age where his immune system was not strong enough to fight it off and would have required 6+ months of medication to not even be 100% gone. It also had a t******* that was stuck in its abdomen making it require extensive surgery with no guarantee of no complications. It took talking with 2 employees and having the Dr. at the Vet we had the dog seen at to even get them to consider even offering a refund or allowing us to talk with the manager. They required that we bring the puppy back the same day for a refund and had no sympathy or even an apology. After leaving the store not even 5 minutes later we were called telling us we are blacklisted from making purchases and if we return they will trespass us from the store.
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September 2023 by Kevin Hansen
They have such cute dogs to look at even if your not buying its fun to look
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September 2023 by Finn Engelby
Such a cute pet store! The animals always look well cared for, the staff always seems more than happy to answer questions and things are reasonably priced. Definitely will be back!
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September 2023 by V
They usually have quite a selection of puppies and other small animals. Have never purchased a pup or animal but they seem well looked after and clean.
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August 2023 by Donelle Anderson
Who doesn't love a pet store? They have a great assortment of pet supplies. Their inventory of animals was down a little, but it was still fun to see the different pets they have. They have an interaction corner, so if you wanted to hold a puppy or kitten you can do that, and it's good for the animals to have that interaction as well. This will always be my first and last stop when I visit the mall in Fargo.
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July 2023 by David Roberts
The impulse-buy dog "we" bought here 2 years ago has turned out to be a great animal. He has no health issues and is a sweetheart.
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March 2023 by Carter James
I visit this pet store frequently as I walk alot in the mall...just to swing in and check out the pups! Staff seem to truly love the animals and care highly about the animals best interest. On a side note I have witnessed more customers than I can count get highly offensive when asking to take puppies out to be "played" with; and staff ask about the customers interest in purchasing. I don't think this is fair as it is not a petting zoo and there are multiple times the store is packed. Its just my opinion, but with many years of owning animals, babies need their sleep and definitely can't be pulled out every 5 min someone just wants to play with them. I am sure it is at times very hard to know how sincere a customer is being when wanting to see pups up close. I have also witnessed customers scream at staff when they are refused service, a couple times on puppies and "even" rodents. I can honestly say this is a place that would rather get a lashing than place an animal in a sketchy situation.I'd give the place more stars if I could.Treat each other kindly.
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March 2023 by feickp
Great place to find Dogs that are from good lines. They have great employees, great schedule of dog arrivals, you can have one on ones with dogs or cats or other animals you are interested in. It's my families first stop when we go to the mall and it always makes us happy!
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March 2023 by Zach DeWald
What can I say good selection of goods and friendly staff. Just don't agree with the pricing on their animals or breeding practices some of their breeders abide by.
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February 2023 by Kasey Okstad
Just came in to look at purchasing a puppy and saw a poodle I really liked. However when asked to see the dog to see how it did with my toddler the lady seemed annoyed and said I could only see the dog if I was gonna buy it and was hesitant to even show me. I just said nevermind and left.
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February 2023 by Amy Jo McConnell
DO NOT BUY PETS HERE. They're a puppy mill. There's a very little chance the dog you'd get here is actually what they say it is. Learned that the hard way myself. Please just go adopt, for a quarter of the prize. Animals in a rescue shelter are even taken better care of than the dogs in their glass boxes.
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February 2023 by Susan Axtman-Selnes
I have now purchased a couple dogs from Pets R Inn. One from Gf and one from Fargo. The staff can tell you about the breeders, what shots they've had, and what they will need for a long healthy life!
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January 2023 by Alicia Burgoon
Put a down payment on a puppy about 3 weeks ago and snow storm hit the day we were going to head to Fargo so post poned until Sunday. Our little guy was worth the wait & the staff was so wonderful about everything! I couldn't be happier with the experience & our little guy Bowser
