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December 2019 by Alicia Alsarmi
Great service and reasonably priced.
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July 2019 by Dan Novacek
Gotta move stuff your gonna need a truck.
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October 2018 by Joshua Schwebach
Good customer service and simple check-in and check-out.
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August 2018 by Margaret R.
In March I placed an order for a pair of brass candelabra for a June 15 wedding, I was in the store and saw one, it was dusty but assumed they would clean it before renting it out. On June 14 I called and confirmed my order, at noon my husband picked up the brass candelabra bringing them to the church for me to add flowers t for the 1:00 pictures. They were filthy dusty along with hardened wax from the previous rental. AND they were not matching, one was with a spiral heart and the other could be moved into a diagonal or straight line. I called Paul at the store asking for him to find me a matching set of clean candelabra, he said they matched since they were brass and had 7 candles. I told him that's like saying an apple and an orange are the same thing since they are round. I said I'm not paying for an order that was not filled correctly, and if he didn't have my order he could have told me that when I called to confirm the previous day and he would charge me unless I brought them back within the hour. With pictures starting in 1/2 hour I had no time to find anything else, and had to find extra flowers to cover up the non-matching parts. I would never do business with such an unprofessional business, who is too lazy to even clean the product before renting it out! I really do not know how they can stay in business with service like this. I'd suggest that if you need to rent something this be the last place you look! I am a very unsatisfied customer.
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May 2018 by Ben W.
I recently rented a Penske truck and trailer from Rentall. From walking in to driving the rental away it took nearly an hour. It was a somewhat busy springtime Friday morning (3 people in-line ahead of me), and they have limited staff. So it's kind of understandable. However, the truck was filthy inside the cab. Sticky splashes and greasy fingerprints on the steering wheel, dash and radio, crumbs on the floor, sticky and crusty stuff in the cup holders, dirty windows. And the moving blankets were just tossed in the back, obviously unwashed since their last use, most had packing tape stuck on them and 2-3 smelled like gas and oil and were greasy to the touch. The cargo box area was clean however. Before we even started packing the truck I spent a while cleaning the inside of the truck out, as I didn't want to spend our 9+ hour move driving that nasty truck. Fortunately, Penske corporate is refunding us $50 (which is the same as the cleaning fee if a customer returns a dirty truck). The 3rd party agent locations are responsible for cleaning the trucks, and Fargo Rentall obviously did not bother to do even a basic amount of cleaning. All of my interactions with corporate were very pleasant; from placing the order to confirmation and follow-up calls. The truck drove well and was well maintained. And the prices and discounts were lower than an identical truck and trailer from uHaul by nearly $150. I'd rent from Penske again, but wouldn't bother with Fargo Rentall in the future.
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March 2018 by Tony Flippance
Best place in town,much better trucks that the other so called budget options
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March 2018 by Tara H.
I have done business with Rental and Paul for the past 6 years. We've rented party supplies to scaffolding. We've rented a storage unit and Penske moving truck/trailer. Paul and his crew have been nothing short of amazing to do business with. I am a repeat customer and recommend Rental!!
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November 2017 by Matt Gilbertson
Good trucks, great prices.
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January 2017 by Chris Hansen-Stock
I rented a twelve foot Penske moving truck from rentALL in Fargo and returned it in Bismarck. The staff at both rentALL locations were kind and informative. The truck was also fairly new with minimal damage and low mileage. It's hard to beat bigger trucks for the same price as the competitors' smaller trucks.
