-
October 2023 by Torrey Schatz
First let me say body shop and the lady at the front desk was 5 stars. Reason for the low rating was because the guy who took pictures of my car was really really rude to me. Ok so I live out of town Ulen MN to be precise so when I talked to my insurance company they said I would be dropping the car off.. I thought that was strange but had my mom who lives in Fargo wait for me just incase. So when he told me I wouldn't be dropping it off that day I was not really surprised but here is where things go south. I told him I would be back in a min. Was gonna tell my mom she could go home he says no you can wait a few min your not leaving a perfectly good car here mind you I heard him the first time. He also postulated whether it had been repossessed. Now I am a biker so I have a beard and I was coming from work so I don't know maybe wasn't looking the best but still I was the customer and I don't feel like anyone deserves to be treated like that.Service: Body & Trim
-
October 2023 by Amanda Hamre
The body work on my car looks really great! I am very happy with it. However, the customer service was not 5 star. Customer service was rude and made me feel stupid for asking questions and for checking in. I also never received updates and had to call frequently to ask, which delayed me getting my car back. It was all just a very frustrating experience.Service: General repairs & maintenance
-
September 2023 by Md. Fahad Hossain
This is, in my opinion, by far the best auto body shop in Fargo, North Dakota. They have the best estimate, which is cheaper than other good auto body shops. They also take good care of the car. They repairs are flawless, in my experience. I would recommend everyone to at least go to this body shop before handing over your car to repair to any other body shop. You will get the best price.
-
August 2023 by Roger Greenley
Top tier quality workmanship. Stood behind a paint defect (product issue) and repainted my hood ten years later. It doesn't get better than this!
-
August 2023 by Bryan Cole
Northwest autobody does the best work. Thank you all never disappointed. Your simply the best your staff rocks! My truck looks fantastic!!Services: Auto body & trim repair
-
June 2023 by Kevin T.
I brought my car in 3 times after they fixed my car door the inside panel keeps popping off they don't know how to fix I believe the door is warped and they won't fix it properly because it's warranty work I would not bring any vehicle there
-
March 2023 by Rayelle Nelson
Multiple times asked for free estimate and been so disappointed in response time and the amount of time that it takes to hear back when your not planning to use them for the project
-
January 2023 by Amolia Schumacher
After an accident, which is stressful enough, NW Auto Body was so kind and helpful! They were timely, communicated well, and took great care of my car. They really helped make a bad situation better. Thank you!Service: Body & Trim
-
November 2022 by BiH Painting
Did not receive repair that was estimated and agreed upon and over charged for the job that was not done. Women at the desk is rude does not have ordinary people skills she is not for this job. We did catch over charge and they refunded the money about 400$ maybe that's why that women at a desk was rude and unprofessional , bad experience not coming again to this place to be overcharged ,they doesn't even say sorry forService: Auto body & trim repair
-
November 2022 by Angie Potas
Dissatisfied customer. $400 of additional charges not disclosed in the estimate were added to my bill, what’s worse is that I was told at the time I got the estimate that these charges were included. Not very professional.Service: Auto body & trim repair
-
August 2022 by Allen Hogenson
Wow! Awesome service! I got in right away, completed ahead of schedule, seamless paperwork, truck super clean when done, very nice loaner vehicle while repair being completed! Thanks!!!!Service: Body & Trim
-
July 2022 by Jared McGavin
Brought my car in after it was keyed at work and to fix some scratches on the hood. Wow, did they do an amazing job! Even let me use a loner car while it was in the shopServices: Painting
-
July 2022 by Manoj S.
I had great Experience, Scott owner is very friendly and helpful. He did fix my Lexus on time. Jo done very nicely, hard to see any scraach and line even. I am very impress with his work and store. One if the best Body shop is Fargo ND area. I will recommend anyone looking fix car. Thank you Scott.
-
June 2022 by Trevor Haugen
Didn’t perform repairs that they billed for. Installed mismatched parts then were mad when it was pointed out. Had to bring my vehicle back 4 times to complete repairs they knew about at the start. They tell you 1 day for repairs but no communication when it takes longer. Beware of this place!Service: General repairs & maintenance
-
May 2022 by Elayna Emin
Always friendly and helpful. Best place to go for an estimate! Literally pull up to the drive thru bay, pull in and they come right out and give you an official written estimate. They'll answer any questions. If they can't answer it they'll find the answer. They don't pressure you. Very professional. I've used them for decades.
