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September 2024 by Abigail Tang
Matts is the only place I trust! The people are next level with customer service! Every single employee I interact with is nothing but respect, considerate, and knowledgeable. One of their managers, Vern Newman, is the epitome of professionalism and kindness! He has become like family to us as our cars always have something wrong with them! Never will go anywhere else for all things auto!
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September 2024 by Stephanie K
I went in for an oil change. After their inspection they recommended I replace the serpentine belt. The belt had been replaced the week prior and was brand new. There was a whole lot of backtracking and excuses when they were called out on it.
It’s one thing to upsell air filters and windshield wipers, it’s another to recommend completely unnecessary repairs. Shady.
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August 2024 by Anthony Carrington
Detailed inspection and a discount. Thanks
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August 2024 by Sierra Braithwaite
Took my vehicle in for some new brakes. The employees were so nice and helpful.
They look great care of my vehicle by doing a full inspection on my tires and brakes before changing them out for me.
They helped me save money and were very sweet to my kids by giving them each a teddy bear to take home.
Their lobby is very nice, clean, and comfortable unlike other shops I have been to.
It was busy but my vehicle was done in a timely manner.
I will definitely be going back!
Thank you Brody for your help!
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August 2024 by Andrew Hoerauf
I had issues with my brakes and they were able to get me in within a day or two. Very professional. I will not hesitate to reach out to them again!
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July 2024 by Cody Randall
I went in to get an estimate on my vehicle. The employee was nice, took pictures, and said he would get my estimate that day or right away the next. I didn't hear back for three business days. I had to email Matt to get a response from the GM. The GM made my estimate within a half hour. I asked them to submit it to insurance. I didn't hear back for three more business days, even though I emailed multiple times. I got a hold of my insurance to see if the estimate was submitted, it wasn't. I finally emailed Matt and the GM telling them that I will be going elsewhere.
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June 2024 by Markel Gross
Incredible service! Highly recommend!
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May 2024 by Cat Dunn
10/10 Customer service. They're really transparent about every step, and do super quick work.
The service vehicle was a life saver when I had to return a rental early. Not to mention they detailed my car before returning it. I won't go anywhere else and definitely will recommend.
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April 2024 by Raven Welsh
We brought our car in to replace a couple tires and hopefully fix the messed up wire. After waiting for a couple weeks they told us there was no messed up wire and that the car was ready to go. Well on the car ride home the battery died, and we quickly found out the engine belt they took was never replaced, so even if there was no wire issue, we still wouldn’t have made it home. Now we have to pay extra to get it towed and fixed at a different location.
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March 2024 by Vickie Bingham
Had maintenance done, Struts, oil change, air filter, rotation, oil leak taken care of. Had a loaner car from them and that was a huge plus to me since have my own business! They do great work, helpful, professional, will return when need to definitely.
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February 2024 by Cassie Cwikla
The loaner vehicles are such a convenient part of going to Matt's! I needed to get to a meeting and was so grateful that I didn't have to cancel my day just because my car had unplanned issues. They really took what could have been a stressful situation and made it so easy and I really appreciate that! Not only that, but I know my car is in great hands.
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January 2024 by galen erb
Excellent service and repair work!
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January 2024 by Jenn Wood
We have been using Matt's Automotive for all of our car needs big and small for 11 years. The customer service is outstanding and so is the quality of the work.
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November 2023 by Max Hall
Good service, ok price, took a day longer than it should have
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November 2023 by Chris Kottsick
Great communication and service!
