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March 2024 by Wyatt Buntrock
Overall experience was terrible I tried to call the 19th Ave North office in Fargo with no answer several times, when I went to file my taxes the tax agent seemed distracted with other things that were going on in the office that day instead of being more attentive to helping me file my taxes. And now I am trying to figure out what the status of my tax return is and nobody can help me it’s like I didn’t even file with them. Very frustrating experience will certainly not use them again.
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February 2024 by Melissa Franco
Don't use this office. The tax preparer put the wrong occupation, and didn't connect my HR block account with my taxes or emerald card so I have NO way to access my tax files online, NO advance because the person never applied that for me so was lazy or lied or doesn't know how to do their job, and NO way of using me emerald card online since there's nothing connected. All I got was Sorry. But there's no resolution.Zero stars if I could. Never using this company again. Plus they charge 200 dollars letting others know.
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February 2024 by Glen D
In person, great tax preparers and service! THANK YOU!
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March 2023 by Philip Rovinsky
Charges ridiculous money for delayed returns
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February 2023 by Alicia Boehler
H&R Block always provides me with a friendly and efficient customer service experience?.
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February 2022 by Steve Windingland
Made an appointment and waiting 20 minutes past my appointment and asked how much longer it would be. I was told another 15 minutes. We make appointments and take time off work for a reason, we set aside that time because we had an APPOINTMENT. You lost my business after many years. If you are running that late, call your CUSTOMER!
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May 2021 by Andy man
I went to do my 2019 and 2020 taxes and he forgot to do my 2019 return even though my w-2 s were right in front of him. So he had to go back and change my 2020. It's now been 3 months since I've heard anything and I cant get any answers. Then they have an old lady answer the phones and tries to answer questions and she has no clue what's going on. On top if it all I had to pay $450
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April 2021 by Valarie St.Claire
Justin was very helpful and understanding.
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April 2021 by Alexandria Leabo
He helped me and answer all my questions!!
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April 2021 by Karin Collins
Good service...very knowledgeable
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April 2021 by Leandra Ostrom
We are happy with the service.
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April 2021 by Pamela Lohnes
Yes very satisfying
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March 2021 by joseph fiala
My tax preparer was awesome!
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March 2021 by David McDougall
Justin was very professional and knew his stuff!
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February 2021 by Mizike Bates
Carol is very helpful and nice