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October 2023 by Lindsay Kay
I had two appointments here for a makeup application for my engagement photos. I had Kylie for one and I had Kat for the other appointment. Both times they listened to what I wanted and it turned out amazing! I got compliments from the front desk ladies as well. They sure know how to make you feel beautiful.
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October 2023 by Divine Deliverance
Grew my hair out for 6.5 years asked to brighten up my hair with some highlights and now my hair is damaged and fried. I can't even comb it and feels like chewing gum when wet now. My hair is breaking off and is covering my home and car now. Wish I never went in. Big regret as I HAD healthy beautiful golden hair and now it looks bleached to a platnum white gross color. My eyebrows look stupid now. And this ugly platnum does not go with my tan skin color. I look washed out now. I have to braid my hair to keep it from tangling as I can't even comb it and it looks gray and white now. Loved my golden hair. I never thought this could ever happen from someone who claims they are on a higher level with lots of experience. Guess I was wrong. I'd give a zero star if I could. If I could upload a before and after photo along with the damaged hair that looks like white cotton breaking off everywhere I would.
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September 2023 by Jesper Jensen
UPDATE:The store manager did reach out to me and got me scheduled for a new appointment free of charge. She was very sincere and apologetic. Great customer service. I have changed my review from 3 stars to 5 stars.See below for the original review:I had my first haircut last night. The place seemed great, friendly staff, clean place etc. I asked for a low cut fade on the sides and on the back and to blend it in at the top, and to thin out the top of my hair. When I left it looked good from what I could tell (I was not shown how it looked from behind in the the mirror, I should've asked for that, my mistake), however when I got home and used a handheld mirror to look at the back of my head, I could tell the fade was not done properly. There were several spots that had not been faded properly and it looked awful. There were patches of hair left. The top portion was decent.I paid $35 for the haircut and $25 to get my eyebrows waxed, which were just two quick wax strips that took less than a minute and they charged $25 for that, seems very high. It was almost $75 total tip included and for that price everything better be close to perfect.I don't plan on returning to this salon going forward.If the stylist is not confident doing a fade, just be open and honest about that and I would have accepted that.Services: Haircut
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September 2023 by charis Condon
I love the atmosphere at Hair Success Salon. Unlike the traditional Salon setting, you have privacy in a private room by yourself and your stylist. Ryan is very professional and friendly.
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August 2023 by Christine Ehrichs
I've been seeing Carol at the Medispa for about a year now. She is super professional and honest, as well as kind! She doesn't push things and respects my wishes. She is exactly who I'd recommend to my friends and family.I've started to see Amber for medical weightloss in the recent months. I was diagnosed with PCOS and my primary never explained anything to me about it. On top of that, I had tried several different lifestyle changes and could not seem to lose any weight no matter what I did. I met with a nutritionist who recommended adding strength training, I have been doing strength training for about a year and had not seen any fat loss - just gaining muscle.After meeting with Amber, I better understood my PCOS diagnosis and how it impacts my body, and the ability of losing fat. She had suggested a lifestyle that I had not yet considered, and I have been doing that for over a couple of months now and have been able to successfully see more fat loss! Yay!!
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July 2023 by Autumn Dodd
Jennifer was amazing! I thought it would take much longer but she is super efficient. She was personable and friendly and I felt like I could relax-which was much needed. I love my hair! Thank you Jennifer!Services: Haircut
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June 2023 by McKayle Carter
I love the ladies who perform the services and have never had any issues with getting my nails or hair done.That being said, I am extremely dissatisfied with how booking appointments is handled. My appointment was changed without my knowledge and I NEVER received an email letting me know that the appointment was changed.When I showed up for my appointment, I was told that "someone" called and changed my appointment date. I did NOT call to change my appointment and was never made aware of my appointment being changed. What's even better, is the appointment was changed to a day and time when I already had other previous commitments (engagement photos that have been scheduled for MONTHS.) I was also told that the appointment had somehow been confirmed, even though I was able to go back through my text messages to see that I had not received a text from Hair Success since December. I was also able to show my phone log and prove that I had never called, but was told all they could do for me was try to fit me in later in the week.I don't know where the mistake happened, and know that the ladies at the front desk were just doing their job. But it's extremely frustrating feeling like I am being held responsible for a mistake that I did not make.As someone who has been coming to hair success for over a year, I am incredibly disappointed that I wasn't offered any sort of reconciliation other than rebooking my appointment-- which has been a massive inconvenience and headache.
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May 2023 by Carlee Potrament
Douglas did an amazing job on my hair! He gave me exactly what I wanted and he explained in great detail what he was doing and it was like nothing I've ever experienced before. I have a hard time finding a good hairstylist because of my natural wavy, curls but he knew what he was doing and I cannot express how happy I am with his service! I would highly recommend his expertise with curly hair! Thank you Douglas!Service: Haircut
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May 2023 by Chelsea Reich
Annie Bergjord has been caring for my hair for almost ten years. I can't say enough good things about her. She's naturally intuitive while also having a ton of experience when determining appropriate products, cut lengths, and types of hair dye. She has assisted me through three pregnancies with post partum hair loss and now through cancer treatment constantly tailoring the process. Super talented and an all around genuine individual.Service: Hair coloring
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May 2023 by Nat Peterson
Got my manicure done by a wonderful lady named Han. She was so nice and warm to me and matched my nails with my prom dress perfectly. It was such a a nice experience and I can't wait to go back!
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April 2023 by Jas Keysor
Great place to get filler, dyport, laser hair removal, and facials. Jaydee does a great job with the first two! Misty and Carol are great with the lasers!Loved the lime light to reduce redness in the face.
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March 2023 by Riley boerboom
I got a massage, and the service it self was great. But the man giving me the massage was chomping on gum the whole time. It’s hard to relax when someone is chomping in your ear.
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February 2023 by Audra
I have been going to see Cyd for my botox and have been more than pleased with my results! Before Cyd, I had seen several other injectors prior and wasn't extremely pleased with the results, but Cyd knows the perfect placement and I have been obsessed with my results each time! Highly highly recommend going to her for all of your botox needs.
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January 2023 by Jen Hurlbert
This was my first professional massage ever and I was in need of a deep tissue massage. Unfortunately, the price I paid for a deep tissue massage was not worth the service. The 1-hour massage I received was more like an aromatherapy massage and I felt no different before or after the massage. No use of pressure points or anything, and no muscle relief in my problem areas described. Just a really basic, light pressure massage that did not meet my expectations. For a newbie that just wants the spa experience, this may be for you. But for someone with major muscle aches and in need of a true deep tissue massage, look elsewhere. The staff was very nice and welcoming, but the service did not equate to the price.*update* - after contacting management, I added a couple more stars to my review. Shannon was extremely helpful and apologetic for the unfortunate massage experience and I was offered a refund. I appreciated the courtesy on the phone and helping to make things right! Thank you for your generosity!!Service: Massage
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January 2023 by Bianca Giron
I got a really bad hair cut from another salon. Came here and had a hair cut from Mia and she fixed me up. I have curly/wavy hair and its hard to find someone who knows how to cut it. She did. She is also very bubbly and sweet and very quick and efficient! Will be back for more work in the future.
