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January 2024 by Stacy M.
I have many things I could say about this awful place so lets start here. First things first we brought in a REAL GOLD CHAIN to pawn, the manager proceeded to tell me it was fake. I went down the street to another location and pawned it there with no issues. On another occasion, my son went in to pawn a tuner, the manager, once again, told him they don't take "scanners". It was not a scanner... I've had no issues with the employees just the manager herself, she is extremely rude and I've never felt welcomed at all at this pawn shop. If I start to mention their prices I'll have a heart attack so let's not go there.
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September 2023 by William Byrd
They made me feel like my stuff was junk and they were doing me a favor to give me a loan and then I called to see how much I needed to pay up it they pulled it and put it out for sale and refused to let me put it in layaway to keep from losing it.
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March 2023 by alysha eagleman
I felt really uncomfortable the entire time I was in here some old lady was really rude for absolutely no reason made it a very bad experience will never go back
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September 2022 by Mom
3 years ago gave it a 5 star, now 1. I've been going here for many years, attempted to use a photo of my ID, which used to work, now, nope. Way less helpful, less customer focused. When you call , majority of the time you get hung up on , half the time they are not even open.
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August 2022 by Scott Ingemansen
Fargo stores not open and it's noon they must be going down The normally don't have anything good anyway
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July 2022 by Edward Morin
Every time I come here it's good quality service, good bargaining with the employees, always treat me with kindness and respect. Unlike other pawnshops around the area,these guys here offer great deals.If somethings defective, they'll they'll work with you until your issue is resolved. What other pawnshop does that?
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July 2022 by Brian Homuth
Seemed up front. Didn't care if an item they would never ever buy was sold to someone outside their store. I also happen to like the quality of their wares, better than area pawnshops.
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May 2022 by Mister Melancholy
This place is a joke. Most times you go there there will be about an hour long wait, just buying? Sorry still waiting. Want to know the price of something or just ask a question? Sorry youre gonna have to wait. They have this fabulous way of raking in the cash yet cant have a person whos in charge of the floor, just one or two cashiers. Go to the place a block east, you will thank me.
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May 2022 by Mike Thiel
Honestly if I could go lower on the rating I would. I was in there store earlier in the day and looked at some silver bars. Told the guy I was going to the bank to get money and I would be back. When I got back I went up to the counter and told the guy I need help with something in the display case. He said we will get some one right over. I waited 52 minutes with no help from any employee. Then I left and called the manager and he basically said "ya we are busy" never tried to apologize or get my business back. They are very unprofessional and really don't care about the customer time or money. Used to shop there all the time, I will NEVER go back.
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January 2022 by Matthew Lafromboise
Great service best in town. Gave me what I was asking for no question. Will be going back. Thanks
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December 2021 by Sarah Hanson
I felt comfortable as soon as I walked into this business. They greet every customer as they walk through the door and as they leave. I have worked with Becky twice. She is fair and nice! I will continue to be a customer here whenever I need these types of services. I highly recommend "First National Pawn"!
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November 2021 by Nick Bachmeier
The guy was nice, and very generous he said you can return it tomorrow if the game doesn't work,and I will give you a refund such nice people. Lot of games, and great prices for consoles, and also a lot of blu-ray, and dvds fair prices too.
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November 2021 by Ande Poehls
I mean, it's a pawnshop. The staff was quick to assist me. I will say this, they definitely didn't care about me as a customer, or even try to. I was low balled on my items and there was zero negotiation. I felt like they felt superior to me in the sense that he asked how much I was wanting to loan or needed, I answered acknowledging my items wouldn't get me there, but then to give me a figure that is half what I expected and it was take it or leave it, seemed cold and unfriendly. I tried getting $15 more dollars rounding up and before I could even finish it was a firm no. Of course I was informed I could go home and grab more stuff to bring in and then I'd get more....I don't know, clean store, nice staff just not concerned about retaining customers it seems. I did the pawn because of the emergency I have, but once I buy back the items, I'm not sure I'll return. And yes, I know they are there to make money but sometimes money can be made by helping a customer out and giving a higher fair loan and collecting the interest and still profiting if they default. Just saying.
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November 2021 by Marissa Thorstad
Always reasonable, accommodated what I was asking. Fair, friendly staff who explain the exchange well
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November 2021 by Michael DUURSMA
The gentleman that help me had knowledge of the equipment I was looking to purchase also kind and curtios and very helpful in answering any of questions I gave him
