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December 2023 by Alex Burton
Joe was amazing to work with through the entire process!
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October 2023 by Robert Whitman II
Everyone is very polite and helpful.
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July 2023 by Emily Stroup
Patti was awesome to work with and always so organized and quick at responding. She made all the new vocabulary easy to understand for us as first time home buyers and we have only good things to say! We love our new home!
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July 2023 by Robert Keller
Long time account holder. Recent customer experience was almost open hostility. I wanted to make a withdrawal from my own account. Just asked for my ID. No greeting. No conversation. This has been my experience here many times.
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June 2023 by Genelle Bubach
Patti Helm-Schmitcke, at First International Bank & Trust, is the person with whom you will want to work for any loan needs. She is energetic, easy to work with, definitely knows her stuff, gets it done, and loves her job! I would recommend her to anyone!
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May 2023 by Sheila Zinke
Patti and 1st International Bank have a streamlined excellent online process with fast decisions, knowledgeable staff and fabulous service. So happy I choose Patti and her team.
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March 2023 by Francis Cadotte
The workers there are very helpful and friendly! Iam glad to be banking here. ?
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December 2022 by Michael Schild
Julie was a dream to work with and went above and beyond for me. I would recommend her for a mortgage to anyone.
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September 2022 by Jonathan Kammueller
DO NOT BANK HERE! BANK AT YOUR OWN RISK! The people here are VERY unprofessional and rude! There was a discriminatory woman at the front desk around 12:00 PM on Wednesday, August 17th. She called me a hobo and refused to cash my official payroll check! She also accused me of it being fraudulent dispite that being the 20th time I cashed larger checks there from the same business and the fact that it's even a local business with an official check! I even presented my official North Dakota driver license with current Fargo mailing address. I had to drive accross town just to get it cashed when I was in a hurry. This is why I bank with Wells fargo bank and no one else. At least they treat me with respect and not judge me by the clothes I wear! If I could vote zero stars, I would! Here's some good advice: Learn some manners and respect!Edit: I do not like the tone of the owner's previous reply. As a result, I will still fully recommend that people avoid this location and I will not be replying to that email as I do not feel comfortable doing so. Have a nice day.
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April 2022 by Jen Thomas
ATM chewed up my debit card and bank did nothing
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April 2022 by Breeze N Mortensen
The tellers always recognize me and our place of business. They are customer-oriented and great to work with. They never hesitate to give a personal call if they see something questionable on a deposit or on our account. We are very happy with the level of service given here! Thank you!
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March 2022 by Mark Schlossman
Great home owners loans easy online applications and signatures made it easy to work and get a loan for my 1st house. Joe did the best
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July 2021 by Breeze Narcisse Mortensen
The tellers always recognize me and our place of business. They are customer-oriented and great to work with. They never hesitate to give a personal call if they see something questionable on a deposit or on our account. We are very happy with the level of service given here! Thank you!
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April 2021 by Shiffty9999
I also bank at US bank and my small hometown bank that only has two branches. Both of those other banks have better websites, apps and customer service. FIBT seems to have a lot of fraudulent attempts on their debit cards. I have had more attempts on my FIBT debit card (a card I never use) than I have had on ALL the other debit and credit cards I have EVER had. Their website and app go down quite often (this is usually at night but still it should not be as often as it does).
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April 2021 by Mark Peterson
I called to talk to the trust department and was told nobody was available. I asked for a direct number to the trust department and was told there wasn’t one. She asked if there was anything else, said ok, and hung up. I did have something else but she didn’t give me a chance to respond.
