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August 2023 by shae cherington
This is one of my favorite stores, super cute, on trend clothes and accessories to choose from! However, every time I have been in, there seems to be issues with the employees. They never greet you or offer help, you have to stand around and wait for their attention for a fitting room or to get checked out because they're typically busy gossiping. When this store first opened they had great customer service, not sure what's happened, but I hope it can improve cause it's a great place to have here!
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July 2023 by Katie Peterson
Went in the other day to look for a gift. There were many cute options of clothes and jewlery. The ONE employee working was so kind and helpful despite being the ONLY ONE at the store. She had great ideas and advice for what I should get. Unfortunately, Several customers had to wait for service due to this business's poor staffing. How disappointing. I expected better from the businesses of Farg, especially from a store that's been around for decades. I hope this company pulls their heads out of the sand to properly staff their stores.
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June 2023 by Reia
This is my favorite clothing store in the area. I love how feminine all the clothes are. The prices are quite high, but it’s a boutique and in the mall. The sizes are quite limited, so if you’re above a XL, you won’t find anything here. Often times a L is the biggest size they’ll have. Besides that, I’ve never had a bad experience!
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May 2023 by Nikki Kern
Love the clothes. Love the deals. Love the atmosphere. Love the store..
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December 2022 by Angie Vanyo
I came to leave a review about the lack of good customer service and low and behold, I see many others that have as well. Are you guys going to pay attention to what your paying customers are telling you? I was in there today and FIVE employees were just hanging out at the front counter, 4 of which were all sitting on the counter and the fifth was on her phone. Clothes laying on the floor, no on greeting anyone and no one checking if people needed dressing rooms or any help. This is pretty ridiculous. This IS their job. I am honestly shocked that this is what you as a company, are ok with. If you care about really being a company that wants to keep customers coming back, I would advise you to take a really good look at your customer service training. I even asked the lady who checked me out if they were busy today. Nope she said. So why are 5 people sitting around on their butts? Extremely disappointing. Please realize there are plenty of other places we can go to to shop and others that want customers coming through their doors.
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October 2022 by Cheria Cauley
The clothes are really nice but the customer service HAS TO IMPROVE. I’m truly considering not shopping at this location (Fargo) ever again. I’ve been in on 3 separate occasions just to get the same experience. No one greets you, no one ask if need help with a dressing room, when you approach them they don’t say hi just stare at you like you’re the inconvenience. Please address this.
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July 2022 by Faith Anderson
The clothing selection is always great and the prices are decent considering it's a boutique. However every single time I shop here the employees are rude and act like me being there is an inconvenience.
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July 2022 by Myah Y
Beautiful clothing, but not very size friendly. Little to no XL.
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May 2022 by Myah
Beautiful clothing, but not very size friendly. Little to no XL.
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October 2021 by Meg Woodrow
We went on Tuesday looking for a homecoming dress for my daughter and the girl that helped us was so friendly, so nice and was a huge help. Great service and we found an awesome dress.
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August 2020 by Brittany Lehman
Always very helpful and friendly. Great selection of clothing for a decent price.
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September 2019 by Iz Padi
If I could leave 0 stars, I would. Employees were SO rude. You have only 1 job... & it’s retail. Customer service is key! Get off your high horse ladies & greet/help customers when needed. I’ve never had a problem at any other dry goods store but this one, and I’ve been to several in Minnesota & Wisconsin.
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May 2018 by Jordan Vetter
I went in today and I had a great experience. Staff was friendly but not pushy. Madi was the lady helping and even though I didn't find anything today I'll defienly be returning in the future.
