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September 2023 by Google user
Large selection of products. Great sale items. ? Fun store. Unbeatable prices.
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September 2023 by D Jacobson
Large selection of products. Great sale items. ? Fun store. Unbeatable prices.
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April 2023 by Raquel L.
If you are a regular customer they won't even sell you any item. I can't believe there is a business like this. There is no sign directing this for license hair technician, and Cosmologist. I felt very judged to the extent that the associate sounded disdain, unmotivated, and depressed. It's disappointing that you can't buy a item and being told that you have to be licensed. I think this store should not be open to the public, and perhaps market themselves online.
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November 2022 by Emily Danduran
It's a shock when you go here and don't find what your looking for. But good store none the less.
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November 2022 by Bobbie Sorlien
Staff wonderful
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August 2022 by Lea Pea
Hair pro for 22 years and I love the people at this store, they are nice, informative, and fun. Always the most helpful and easy going crew I've ever seen at any beauty supply.
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November 2021 by C Steele
would not let me return/exchange item that doesnt work because it was opened. the product even says under lifetime limited warranty to return it to place of purchase for no charge exchange
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May 2021 by Anthony Rich
They have what you need but they don’t say on the add that this store is for LICENSED PROFESSIONALS ONLY OR COSMETOLOGY STUDENTS ONLY!
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March 2021 by Lori Trangsrud
Friendly staff
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October 2020 by Jackie
Happy to service daycares instead of working, licensed professionals. Very disappointing customer service.
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July 2020 by Katrina W.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
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July 2020 by Katrina C.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
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July 2020 by Svetlana Seay
Good store ,good manager.
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April 2020 by Andrew H.
I placed an order for products and chose the same day delivery option at 8am on tues March 31st and products never showed up. I called Wednesday April 1st they said they hd the order and would be sending it out and I would have it today. annoyed I agreed due to the fact that I needed the products. Then get a call at 315 pm that they basically canceled my order mind you they close at 4 so no way I can make it to another store to get what I needed. I am then told that I have to call in and ask for a refund instead of one being applied automatically since they canceled my order. Called the customer service number the employee gave me and they are closed. So I'm just out of luck.
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January 2020 by Michelle Marie McGowan
Awesome supply stock, Every label/brand under the Professional Roof. Always something new and on sale. Friendly staff, organized and helpful.