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December 2023 by Carolin Rotz
I bought a vehicle there and they had not done the inspection yet. The technician told my husband what was wrong then they went and lied about What they did for repairs. We brought it home and noticed that none of the repairs were done as to what they said they did. They did not even replace the wiper blades that needed to be done. So we don’t even know if oil was changed or anything. They lied.
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May 2023 by Cassidy Jacobs
I went here because I needed to have the front bumper clip put back on. It’s not completely off it’s just coming off and causing the sensors there to act up. It was a simple request but yet they weren’t able to do it. Instead they made me late to work because the courtesy van took 1000 years to get me to work. The old man driving said van had zero sense of direction and either did the other passengers which is why I was so late. Then instead of fixing the problem they brought it to the collision center where all I got was a quote and a ridiculous one at that. When I was picked up at work I was brought back to the dealership not the collision center so I had to walk there. Again only to find I got a quote not a fixed car. In hindsight I’m glad they didn’t fix my car because it would have cost me $1500 just to reattach a few clips. Do not let anyone here touch your vehicle! They will not do anything and they will just try to get your money for things you don’t need or charge an astronomical amount for something super simple. Go to the little car shops or learn to do it yourself. Don’t go here it’s a waste of your time and money. Also the one star is only because they won’t let you put zero.
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April 2023 by Carly Knowles
Setting up appointment, dealership amenities (shuttle service), and communication were very good! But 3/5 stars because they quoted me $700 for a repair with no other solutions besides buying new parts that would take 1-2 days. Went to a small mechanic that quoted me $250 and was able to fix my problem in the same day.Service: Vehicle Inspection
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April 2023 by Carly
Setting up appointment, dealership amenities (shuttle service), and communication were very good! But 3/5 stars because they quoted me $700 for a repair with no other solutions besides buying new parts that would take 1-2 days. Went to a small mechanic that quoted me $250 and was able to fix my problem in the same day.Service: Vehicle Inspection
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February 2023 by Jessica jaxon
they didn't take the time to listen to my concerns and told Me my car was fine when clearly it wasn't. they told me they took it on a test drive and did not only thing they did was hooked it up to a computer.
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October 2022 by Ruysser Gabler
I can't speak to the service department as a whole, however the warranty side of the department was GREAT. Sara was great, she handled all the issues fantastically. Even thought the paint shop messed up my vehicle the issue was handedled correctly by the Toyota side. Extended my loaner vehicle and had the issue fixed in a week. The communication between Sara and myself was also great and I had a great understanding of what was going on the whole time.Thank you!
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September 2022 by Matie Natov
I scheduled my appointment easily online and was able to have it serviced the next day. The staff greeted me upon arrival and they were very kind and attentive. I drove many miles and needed maintenance as my tires were low on air. They explained the inspection and fixed my leaky tires plus refilled wiper fluid that is freeze resistant. I thought they were expert, kind, and helpful. It only took 30mins so it was fast as well.Services: Vehicle Inspection
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July 2022 by Chris Twite
Don't let them touch your tires. You'll be on the side of the road tighting your lug nuts and buying new ones for those that fell off.
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July 2022 by Lucia Singleton
They broke our fuel sensor, then charged us $150 to tell us they had broken it.Service: Vehicle Inspection
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January 2022 by Brett Kellner
Highly recommend Will Ristvedt!! He was incredibly accommodating and easy to work with. Purchasing our vehicle was a breeze; exactly what a person wants when going through this process.
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December 2021 by Angela Johnson
Will never work with anyone from this place ever again. Poor customer service and dishonest. Vehicles not put through an extensive check. So ridiculous. Hate to call someone out by name, but can’t believe CJ would be so disloyal to customers.
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December 2021 by Hannah Hugelen
I just got my new lease today. Sales did an awesome job with keeping me updated of when my vehicle would arrive, they worked with me to get the numbers I wanted for my extremely picky taste, the vehicle was cleaned to perfection and they were all very kind and helpful. I highly recommend Corwin Toyota as they take great care of their customers. Thank you Moe Omar, Moe Said and Tyler Jensen as you all did a great job getting me into my suv A LOT sooner than expected!
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August 2021 by Luke Koterba
Worst customer service experience. I purchased my car in late May. The service department had to replace an airbag due to a recall. I was promised the car within a week. There were some delays in part delivery, then the service department didn’t install the airbag correctly and had to send it somewhere else, which caused more delays. I received the car about 5 weeks after I paid for it. They provided me with a $5 car wash coupon for the five week delay. Not quite an equal amo
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July 2021 by Emma Hinrichs
Horrible customer service. Will never buy a car from Corwin again
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June 2021 by peace peter
Fast service the staff is very swift