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November 2023 by James Hammer
I was greeted at the door and had a duplicate key made by the friendly staff
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October 2023 by Jordan Groninger
Always enjoy my visit to this Ace location. The ladies at the register are never slow to greet or start up a chat upon entering or at checkout. I had three questions about products and different scenarios of use. The young gentlemen assisting me was able to answer all fairly well.
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July 2023 by Scott Elstad
Quick, clean and easy to find what you need. Knowledgeable employees.
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July 2023 by Jorel Peplinski
Called ahead and talked to a courteous employee about propane cylinders and got all the answers I was looking for.Thank you for taking time for me and my questions
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June 2023 by Cassie
This location is always clean, well stocked, with friendly employees. We love shopping here.
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May 2023 by Carrie Boyce
Didn't have the size drill tap needed, but searched other stores to find it. Staff very helpful, store neat and clean.
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April 2023 by Michael Gallagher
I enjoy going to this store. It is convenient and service is exceptional. It is always clean, well light, and well stocked. They carry quality products and have a helpful website. It is easy access on and off University Drive and parking is adequate. Prices are generally higher than in big box stores, but then I guess you get what you pay for and quality and service come at a price. The Ace Rewards program helps in moderating the prices and they offer good deals to Rewards members. I am glad they are in the neighborhood.
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April 2023 by Laura Pladson
They have a very personalized helpful approach. I couldn't get the bolts off my license plate so I was asking for advice about what tool to use and Wayne came out and did it for me. He spent 20 minutes helping me and it cost me about $3 for the new bolts. Thanks Wayne!!
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January 2023 by Aaron Fatland
I recently purchased a new snowblower which we picked up after Christmas. Machine was working great till recently. I called the store not knowing they didn't have a service department. I was able to speak with the manager Art. He said he'd come over to my house and take a look at the machine. That was a Monday Tuesday came along and never got a call nor did he show up. Called again on Wednesday thinking that maybe I heard him wrong. He reassured me that it was Wednesday not Tuesday he'd come and take a look. He never showed and never called. Needless to say I'm stuck with a machine I need to get fixed elsewhere. They very well could've told me that and it would've been fine. The lack of customer service after such a large purchase is despicable. We will not be going back to that store! UPDATE I did get a call back but even so the machine is with an authorized dealer.
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January 2023 by Pat Simmons
Good service, great selection but the hours make it a bit inconvenient if you work a day job since they are only open until 7pm on weeknights.
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January 2023 by D Z
Helpful staff and everything is usually well stocked.
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November 2022 by Debi Losiniecki
The people inside are very friendly and helpful... Got exactly what I needed at a good price!!!
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November 2022 by Brandon Lewis
Hands down one of my favorite stores to go to it literally is like a mini Menards they have everything you could need for small projects at home, business, or anything in between super friendly people always there to help if you have questions on anything and particularly good sales.
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October 2022 by Steve Nicholas
I went there today at 4:21pm and bought a box of contractor bags for $13.99. I am a landscaper and I thought I was going to need them for a job I had after dinner. My job cancelled, so after dinner, at 6:55pm, I went back to this store and attempted to return the box of bags.The cashier immediately gave me an attitude and said she didn’t think they’d be able to take them back. This was the SECOND I asked her to return this for me. This women then looked at the box, saw some dust on it from my hands/vehicle (again, I am a landscaper), and says “sorry, we can’t take these back because they are dirty and we can’t resell them.”I asked her so many time to let me blow or wipe the small amount of dust off of the box, but she kept insisting that the box was “ruined” and would “never sell”, which is ridiculousness! This box was cardboard, contained 20 plastic co tractor bags, and was opened but did not have anything to seal it so it could be opened and closed without damaging the box. This was very clear to the other gentleman working next to her, but she was clearly not having this box be returned!She told me to wait until tomorrow to bring it back and try to return it when the manager was in the store. I politely explained to her that I don’t live close enough to justify coming back for $13 and I don’t see why I can’t return a brand new product that has dust on it. This women was so sassy, rude, and clearly incompetent because this other gentleman stepped in, blew and brushed the dust off, and helped her process my return.Unbelievable customer service to a local small business owner.I will NOT be coming back to shop her, that was unreal and embarrassing.
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October 2022 by Steven Quinn
I went there today at 4:21pm and bought a box of contractor bags for $13.99. I am a landscaper and I thought I was going to need them for a job I had after dinner. My job cancelled, so after dinner, at 6:55pm, I went back to this store and attempted to return the box of bags.The cashier immediately gave me an attitude and said she didn’t think they’d be able to take them back. This was the SECOND I asked her to return this for me. This women then looked at the box, saw some dust on it from my hands/vehicle (again, I am a landscaper), and says “sorry, we can’t take these back because they are dirty and we can’t resell them.”I asked her so many time to let me blow or wipe the small amount of dust off of the box, but she kept insisting that the box was “ruined” and would “never sell”, which is ridiculousness! This box was cardboard, contained 20 plastic co tractor bags, and was opened but did not have anything to seal it so it could be opened and closed without damaging the box. This was very clear to the other gentleman working next to her, but she was clearly not having this box be returned!She told me to wait until tomorrow to bring it back and try to return it when the manager was in the store. I politely explained to her that I don’t live close enough to justify coming back for $13 and I don’t see why I can’t return a brand new product that has dust on it. This women was so sassy, rude, and clearly incompetent because this other gentleman stepped in, blew and brushed the dust off, and helped her process my return.Unbelievable customer service to a local small business owner.I will NOT be coming back to shop her, that was unreal and embarrassing.