Burggraf's Ace Hardware is a helpful and friendly local store that is part of a global network of Ace stores. Customers appreciate the personal service and knowledgeable staff who go out of their way to assist. The store is always clean, well-lit, and well-stocked with quality products. Whether it's answering questions about propane cylinders or searching for specific items like a drill tap, staff members are courteous and eager to help. For example, one customer received assistance from a staff member who spent time helping with a license plate bolt, demonstrating the store’s personalized approach. The store offers a convenient location with easy access and adequate parking, making shopping simple. While prices are generally higher than big box stores, the quality, service, and benefits of the Ace Rewards program help balance the value. The store's hours until 7 pm on weeknights can be somewhat inconvenient for some customers, but overall, it provides a reliable and community-oriented shopping experience.
