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“I had an issue with my car's 12v battery under warranty, and Dell did an excellent job, and customer service. The company honored the warranty, and replaced the old battery with a new one.”
“They were very busy, when I arrived got in line to purchase a quart of oil, then asked the gentleman behind the counter if he could clear a code,on a repair I had completed on my vehicle,to my Surprise he, went out the door with scan tool,and cleared the code, that was commitment to their customer at its best Will always go back for my parts. !!!!!!”
“I recently stopped by the new Fargo ND Acme Tool Service Dept. I only needed an air filter for my Stihl 800 series backpack blower. Felt kinda out of place walking by all the big Kubota tractors needing such an insignificant part. The quality of service and attention I received was amazing. Ken Naylor, one of the service writers, after ordering me a 3 part kit, (saving money vs ordering 3 parts individually) printed me the schematic with the individual parts highlighted. Then, he mentioned other local businesses that might have an air filter that day to get me up and running.I am grateful to get that quality of help only 3 miles away. It was above and beyond any small engine service counter in the area. The funny thing is this transaction was under 15 dollars. And they,Steve McDonough was there also, treated me like I owned the company. Think I will buy all my power equipment from Acme now just because I found a service department that I trust.”
“Philip is great and super helpful, but Tom K. made my whole year. Helped me figure out everything I needed to get at an awesome price, looked at my car and helped me with my issues on my high mileage truck and I learned a ton too, thanks to him I replaced coils, wires and spark plugs for my first time today with confidence, thank you Tom :) these guys deserve promotions just saying. Hope they get paid enough”
“I went with a friend for his shopping needs but observed how the young man was very helpful and patient with my friend who was a lil upset and panicky because of his car issues. O'Reilly really did a good job helping him and accomidating his rather fussy needs at that time. So good job to that young man!!!!”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Called up to get basic information about my battery warranty and time left , employee refused to tell me his name and refused to look up my battery warranty. After asking for his name after being treated horribly I got hung up on. I have bought many batteries from this store time to look for another.
Kelly the Manger made things right, Grade A customer service. Will gladly do business knowing Kelly is in my corner! Thanks again!!”