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January 2024 by J L
Let's just say my son tells me to "look away" every time we see one lolol I'm addicted to this store and everyone here is so friendly.
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November 2023 by Knowledge IsBooks
Store is kinda racist. They did give me a little space I can give them that but I felt very uncomfortable and rushed and watched. I think target is the worst but bath and body works you gotta give your customers a chance. Every black person is not the same as the other one just like every white person is not the same. God bless and happy holidays
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October 2023 by Kim Youngquist
A fragrance treat, but it's annoying that seasonal items come out so far ahead that the things I want are sold out by the time we get to the actual holiday.
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July 2023 by Heather Hughes
Love this place. I go in every state I visit. I'm a regular for certain.
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April 2023 by Justin Jones
Amazing environment clean and organized staff were very friendly and helpful! Definitely an amazing place to shop!
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November 2022 by Dani L.
Like the products but the customer service not so much. I was asked if I needed help, when I said "yes" and asked if they had a particular candle in a smaller version, I was told, "no, sorry, just the 3 wick." Low and behold, I found the exact same candle in a smaller, single wick on my own about 5 minutes later. Ok, fine, she doesn't know their seasonal products. What really burned me was overhearing two different workers discussing how it wasn't busy until "just now." And the one saying to the other, "well that sucks because I'm just starting my shift. I'm going to hate this day." Seriously. If you don't want this job, go elsewhere that isn't "busy." Horrible, lazy, attitude. She had zero cares that her nasty attitude was overheard by all the customers around her....
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October 2022 by Jessica jaxon
had best help finding scents girl had great customer service cashier not the friendliest
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October 2022 by Wendy Kopkie
I placed an order online and they canceled it after 4 days I've not picking it up.. No notification About the 4 days. Very dissatisfied.
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August 2022 by 1989
young girl who checked me out overfilled my bags. Thought I'd be ok since I was leaving right after. Walking in the parking lot and bottom of my bags broke and items all over the dirty parking lot. Lil disappointed lol!
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August 2022 by B Scheis
They had a sign that said buy 3 get 3 free. Went to check out and that deal ended yesterday. Wouldn't honor it so I walked out and they didn't get a penny from me!
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July 2022 by Sarah Deschamp
I shop at B&BW alot & was very disappointed in the customer service yesterday.I wasn't greeted once the entire time I shopped or asked if I needed help or anything or a simple hi.Not sure if all new staff since the store moved to the different location or what?But customer service at the other location use to be great!Never had such a bad experience at any B&BW store as today...
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April 2022 by Raising Wolves
There is a huge difference in how this store treats women vs how they treat men. And I don't understand why staff would be so rude to straight men who were just trying to shop there for themselves or for the women in their lives.I sent my boyfriend in to buy 3 room sprays/ $4 each, for me on Sale for 1 day only.My boyfriend was treated very rudely & employees told him the sale was online only and NOT in store. I then screenshotted and sent my boyfriend the email with the sale explanation and when he went back to the store employees told him a screenshot is not the email.Only after he had to stand up for himself did Bath & Body Works finally give him the sale price.When I shop at this store the employees are all over me and friendly. They tell me the email promotions first. If I try to show them the email I got of the sale at the register they don't even look at it & eventually I stopped mentioning that I even get emails because they always give me the promotional price at the register without me even saying anything.So why did my boyfriend have to fight to get the promotional sale price like it was some kind of secret ? And he was told it was online only when it's also in store... Bath & Body Works employees should always be up to date on the current sales hoping at their store so I find this unacceptable.I almost missed the Sale on March 24th, because whatever employee was closing the store that day was too rude to offer customer service.
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February 2022 by Jennifer Slavick
Horrible experience did not get help once from employees. Prices are very high I would rather make my own candles on Etsy and sell them then go to your facility you are going to lose business fast and I cannot wait for that to happen good riddance I spent $20 today and I wish that $20 would’ve went to my gas tank
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January 2022 by David Olson
Bottles are a tad smaller per once but the prices they had this year made the difference as the soap fragrances are so unique. Great place to stop for a mix of gifts.
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January 2022 by Sonya Wojciechowski
Good sales right now buy 3 get 1 free
