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March 2024 by Leon Klimek
Got me in and out in the same day for an Adblue fault, when I had only called the night before. Noah was great at the service desk and whoever the TDI tech was that worked on my car was top notch. I unfortunately did not get his name to properly recognize his efforts. He really pushed through to get my car back same day (on a Friday, no less), so I had it back for a busy weekend. Not all dealers are bad I guess ;)
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December 2023 by Douglas Cook
Great experience trading and purchasing vehicles at the dealership. My second Audi from them, both seamless experiences. It is a no pressure, comfortable process. Erik is great to deal with and the service department is also great.
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October 2023 by Garreth Kavlie
My car was restored to great operating condition. The people I interfaced with were knowledgeable, friendly and very helpful. They worked with my schedule to drop off the car and pick it up. Very satisfied with the experience..
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January 2023 by Brent Parnell
Was travelling through Fargo, and needed to top up some coolant on my Q5. They were able to squeeze me in and fill it, without any hesitation or delay. It only took 5 mins but it was evident they prioritize quality costumer service. Recommend them to anyone.
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October 2022 by Kelly Foco
Stopped in the check out the Q8 inventory, had the most pleasant experience with Tana. She went above and beyond answering questions! Definitely recommend you stop in when in the area if interested in an Audi!
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October 2022 by Ryan Dreger
I purchased my first car online and it was a great experience. The process was quick, the dealership contacted me in a timely manner and delivered the car to my home (over 2 hours away) with a full tank of gas. They were honest with a few defects not shown in the pictures as well. Went to the dealership 2 weeks later and had all of my questions about technology and future service needs answered by all the appropriate departments. They ordered me touch up paint and had it shipped to my home address so I wouldn't need to come back. Will purchase future cars from Valley Imports!
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October 2022 by Derrick Anderson
Always a great experience working with the staff at Valley Imports
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September 2022 by Wilfred Andoh
Great place for cars and auto services
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September 2022 by Michael Weir
Great service
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July 2022 by Dan Conway
Scheduled appointment online for 2:30PM for new tires. Was told be done by 5PM. 6:15PM still waiting.
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July 2022 by J. Preuss
Great folks had the part I ordered a few days before on hand, worked iut great. There was even enough room to park and turn around my big rig.
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April 2022 by Tristan Bautz
I recently got my car (Audi s4) serviced and they had to re-calibrate the headlights and when I got it back home the headlights were still not put back together inside the engine bay and I noticed there was white smoke coming out the exhaust when I shift I didn’t really think that much of it at first but when It kept happening it kind of concerned me now I’ve come to conclusion my cats are going out but it did not do that before and now the engine is ticking/knocking it sounds like it’s the timing chains my engine was not ticking/knocking when I had it before I got it serviced i’m so frustrated about it and might be out $4000 for timing chains and don’t have the money. And I had a half a tank of gas when I dropped it off and when I picked it up it was down a quarter of a tank almost empty they must’ve been ripping on it. It’s so frustrating.
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January 2022 by leo moreno
Excellent quality of service, experienced staff, they fixed what I had specified, they also checked my whole car and found more issues, they were very honest in showing me the issues of the car, that of satisfied, the improvement of my car was excellent. Visit this dealership and you won't regret it, they make every penny you pay worth it.
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September 2021 by David Kleppe
Second time we've purchased an Audi from this dealership and their customer service was great. Tana kept us informed during the ordering process and delivery went smooth! Thank you for the pleasant experience.
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September 2021 by Stuart Tovee
Michelle is the best, super friendly and accommodating service writer. Gavin is by far the best Audi tech I've ever worked with. He let's me know what does and doesn't need to be done at the time, then gives me a time frame for when I should get my vehicle checked again for any known problems. 150% recommended.
