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February 2024 by Carol Stafford
Great Service THE store on 13th Ave has always been so helpful resolving any issues I love dealing with all of them now I just got new phone upgrade & changed my number went very smoothly Thank u AT&T ?
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December 2023 by Bri B
I would rate negative stars if possible. The most incompetent staff ever at any phone store in history. Absolutely do not trust the staff here. Two managers failed at resolving an issue they created with their lack of knowledge and job competencies. They promised to call me within 48 hours to resolve their mistakes. They never did. They failed to set up a new phone service. Failed to fix it. Failed to provide any customer service support. Just a complete failure and waste of my limited time. Get it together AT&T.
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December 2023 by andy anderson
Lindsay was very helpful explaining to us what to do to upgrade and how to make those changes.
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December 2023 by Eva R.
I would rate negative stars if possible. The most incompetent staff ever at any phone store in history. Absolutely do not trust the staff here. Two managers failed at resolving an issue they created with their lack of knowledge and job competencies. They promised to call me within 48 hours to resolve their mistakes. They never did. They failed to set up a new phone service. Failed to fix it. Failed to provide any customer service support. Just a complete failure and waste of my limited time. Get it together AT&T.
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October 2023 by Aaron Theno
Great customer service. Went in for two new First Net phones and everything was taken care of to the best of their ability. Unfortunately I have a $6 monthly charge on both lines that I need to call in and get removed from both lines.
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October 2023 by Star Ham
well ,since 08-20- 23 i’ve been calling apple with this issue about my phone and i’ve been doing in store with AT&T,and was told this is not a at&t problem and guess what ?? they’re correct!! it’s a apple issue and at&t have been there the whole time thanks AT&T
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September 2023 by JoyBomb
Aaron, the service rep, was helpful, courteous, and respectful to me even with my limited knowledge of new technology. Great guy!
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September 2023 by Sarah Villneauve
I switched over phone companies and as soon as I walked into the door at AT&T Adrian was outstanding. His customer service really showed that he cared about me as a customer. Answer all my questions. I then was able to work with Aaron and he did just as well as Adrian. Very patient and understanding. I would recommend the AT&T store on 13TH Ave on Fargo ND anytime
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September 2023 by Vanessa Katt
I went to find out if I could pay my bill at AT&T. My debit card which I normally pay my bill with, had been compromised so it was closed. I was afraid my payment for this month would be rejected. Person who helped me was enthusiastic, sympathetic to my issue and confident he could make me a satisfied customer!! He helped me make the payment and set up my bank account for payment in the future! I left feeling no stress and happy he had taken care of my worries about a declined phone bill payment!! He made me a happy woman!! I do have one regret about that experience! In my haste, I forgot to get his name, even though he told me when I first sat down with him.
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September 2023 by Jeffrey Rondeau
Aaron was the most helpful associate I have ever worked with. Worked w me multiple times and helped me add another line for my mother who lives in another state! He is straight up AWESOME
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September 2023 by IJ Q
If you are planning on switching to AT&T go to this store. I went online and made my order, after two weeks of the run around with chat support and the port team we finally got 3 of 4 phones in the mail. After spending numerous hours with chat support to get the phones working we went into this store. Their support was above my expectations and we walked out in 45 minutes with all 4 lines working without any issues. I could have saved countless hours and many headaches by just going into the store.
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September 2023 by Tina Edington
I love the deals and quality of their services this company give, but think the customer service needs some work on their attitudes and professionalism as well as their proficiency.
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July 2023 by LL
Ethan was very helpful and knowledgeable! Staff was very friendly.
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July 2023 by Lisa Biel
They always help us & have great customer service!
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July 2023 by Jack Giesbrecht
Service was friendly and helpful full. Just what you want in store like that.
