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March 2024 by Shea Thorwaldsen
Raeann at the Fargo Ashley was so incredibly helpful! She was patient and gave honest opinions, she looked at our photos and helped us match our style. Her knowledge of the store, sizes and what was available was amazing. I honestly do not know how we would have navigated our shopping without her help. 5 Star customer service!
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March 2024 by Kurtis C. McConn
Shawna was great!
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March 2024 by Destinee W (Dez)
Shawn was awesome, honest, and very patient. Has a good sense of humor and made the experience very pleasant. Will look into Ashley's in the future when I need something else.
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March 2024 by adam barone
We worked with Dan Wavra and couldn’t be happier! He listened to our needs and budget and helped us find the perfect mattress! Highly recommend Ashley overall, but don’t hesitate to have Dan help you find the bed of your dreams!
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February 2024 by sara vaagene
Randy D was great to work with! Thank you!
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February 2024 by Kathleen Utke
Shawn W was great to work with! We enjoyed the Fargo, ND shopping experience!
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February 2024 by lisa horn
Jason S was very helpful and helped us find exactly what we were looking for. Couldn’t be happier!
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February 2024 by Joe Day
Had a great experience buying a sectional and oversized chair from Jason S.
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February 2024 by Kalen Maki
Shawn was great help, quick and to the point with helping to find exactly what I needed
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February 2024 by Amber Heitmann
Bought a dining set for $2500 that only lasted about a year until it started falling apart. The legs on the chairs are so loose, I don't dare have anyone sit in them. Went to their showroom, they are not concerned with my customer satisfaction at all, they got the money and that's all that matters to them. Extremely beautiful, extremely low quality furniture. I will buy nothing from Ashley ever again. And, as usual, buying the extended warranty is a big joke. Don't waste money on that either.
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December 2023 by Cade Ackre
Shawn W helped us out tremendously. As soon as we walked through the door he greeted us and kindly helped us find what we were looking for. Will definitely be coming back!
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December 2023 by Michelle Campbell
Shawn and Dan were so helpful and honest.They helped and worked so well to keep the purchase within the budget! I couldn't have asked for better help. Thank you so much!
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December 2023 by Jennifer Christenson
Reina was my sales associate and did phenomenal! She showed me furniture that solved all my problems and will look beautiful in my living room. Great customer service and knew a lot of information about their products. I highly recommend shopping at Ashley furniture.
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December 2023 by Joyce Madche
I'm sorry it took me awhile to get this posted Jason I wanted to let you know that I had a wonderful experience working with you. I found that you're very knowledgeable about the different furniture that Ashley carries. When I need more furniture I will definitely ask for you. Thank you for that great experience. On another note your manager Heather was working with a very difficult customer who I think may have been drunk or high but this woman could not get it through her head that you need to pay for your furniture before it leaves the store. But, this woman was just stupid. I wasn't trying to listen but I wasn't standing far away and I feel that Heather did a great job with handling this customer. I know that personally I was ready to slap this customer myself. I have worked in customer service and I know how difficult it can be working with nasty customers Joyce Madche
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November 2023 by Ismeta Beganovic
I’ve reached out to Ashley furniture 6 times regarding a purchase I made with them. They won’t call me back or communicate with me at all about the situation. I purchased a brand new sectional which was delivered destroyed, and they replaced a part of the sectional and the second sectional they brought to me has been making squeaking noises anytime you move and it’s falling apart. I’ve only had it for few months. I’ve reached out to get it replaced or store credit and they won’t call me back.