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November 2023 by JJ
The two people that work here seem extremely unpleasant :) the man gives me a weird face when I ask for my ID back and rolls his eyes as he throws my ID back on the counter instead of handing it back to me as my hand is right there. Try a course in customer service :) if you are the owner, do better.
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October 2023 by Anthony Loggins
Listen, this isn't a social hour. Have your documents ready and know what you need. The phlebotomist was very friendly to me and the guy working the front desk got me in and out in no time. I see all these reviews on here, half of the complaints don't make sense, it's not a surgical facility. Just because people don't talk your ear off doesn't mean they're being rude and unprofessional. There's lots of people to see and seeing the patient is only a small portion of what they do. I would definitely go here again. Thank you to the staff. Sorry so many people are so soft and easily offended. I drove 3 hours to get there and just wanted to get in and out and that's exactly what happened. Exactly what I was looking for.
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February 2023 by Alexis Bevre
The staff was polite. I read reviews and was a little worried, but I didn't want to go to the doctor. The doctor's office won't run tests unless you've tried other things first and by the time they think it's needed it's too late. SO I tried this place. It was quick, painless, and the two staff members I encountered were friendly to me and the other client in the room. I would recommend to anyone.
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November 2022 by Camille Hagen
I visited on 11/22/22 at 3:00 PM. Unprofessional and rude staff. The woman was wearing bright blue scrubs with shoulder length red/brown hair. She took one look at my document with instructions from a healthcare organization to obtain a drug screen and stated she couldn’t help me here. I had orders to come here. She told me directions on how to get to another facility as if I was incompetent. She was also assisting another woman, with a clear language barrier, and was also treating her with the same disrespect. I asked her to update their services online if they cannot assist with new hire drug screens for healthcare staff, she rolled her eyes and said “it doesn’t matter how many times she calls, they keep getting them.” Terrible customer service. Please do a better job outlining services so others do not waste their time. I suggest a staff in-service on basic customer service skills.
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November 2022 by Elliott Motl : Author / Cartoon Character
I was worried about all the reviews, but these are just no BS, down-to-business folks trying to get you in and out as quickly as possible. If you're a chit-chatter, I can see how you would think this demeanor is rude. As someone with stuff to do, I appreciated them. I was a walk-in for a blood test and they got me in and out under 15 minutes. Thanks!
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July 2022 by K B
Highly unprofessional, unsanitary and inappropriate. The woman that performed my blood draw did not wash or sanitize her hands prior to attempting to start the procedure; when I asked her to re-sanitize my arm after she touched it with her dirty bare hand, she rolled her eyes at me and told me she used hand sanitizer - which she had not. She put her other glove on (without washing or sanitizing her hands) and set up to start the draw again. She missed my vein and proceeded to dig around to find a vein. It was by far the worst bloodwork experience I've ever had.
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July 2022 by Joyce D.
Always been super helpful , kind, compassionate . The lab person does a terrific job. At times they are overwhelmed with customers yet they maintain being customer friendly. I recommend persons to do own research of labs to get done (if self ordering) prior as it gets complicated but totally worth it.
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April 2022 by Travis Hanretty
Everytime i come here it takes at least 2 hour. Yuk
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January 2022 by Keegan Stock
The appointment scheduler doesn't work, even though it sends you an appointment confirmation. Nothing beats driving 2 hrs to a non-existent appointment.
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December 2021 by Sus Rai
Customers service is very bad!
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September 2021 by BenAnd Jacob
AVOID this place at ALL costs. I have never felt it necessary to write a review online until now. Please, please, please. I beg you. FIND ANOTHER PLACE. The reception lady will try to ruin your life. Fire her immediately.
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June 2021 by Chad Pallas
Quick results at a good price. And then go next door for it smoke needs at Q smoke
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December 2020 by House Warcrown
Worst drug testing place I've ever been to. The women at the front desk is super rude. I been here twice and she's been rude both times. Super rude to people on the phone too. Don't use this place if you have a choice!!!
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December 2020 by Karen O.
Do not use this lab. Masks were not worn by employees. When I asked the woman why she didn't wear a mask she informed me that Covid-19 is a hoax and the owner said that a state mandate is not law and that he has "a condition" that prevents him from wearing a mask for more than 3 minutes. They are a medical facility ignoring the CDC guidelines and have only their own interests and the bottom line in mind. Many companies pay them for pre-employment drug testing.
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November 2020 by Ahmet Zuka
Really didn't feel welcomed. They didn't wear masks lady in the front seemed crabby and annoyed of us just a bad experience overall.Didn't see not 1 ?smile from anyone there
