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February 2024 by Charlene Williams
Not a very convenient and helpful bank overall. Also no public bathrooms available!!!
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March 2023 by Katherine Enagbonro
Horrible customer service and treatment in general
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January 2023 by Jago Jack
Ive been with wells Fargo for the past 6 or 7 years, haven't had any problems. I can even Direct Deposit my checks through the application. Saves a ton of gas & time.
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November 2022 by Amber Chichester
Every single time I try to call no one answers the phone. It’s becoming a joke.
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September 2021 by Julie Carter
So far, it's been the best bank I've ever used. My only complaint is that it's not the kind of bank where they know you by name and you get that personal, hometown banking kind of treatment. But still a good bank, no doubt.
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September 2021 by caffeol
You couldnt pay these guys to answer the phone
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March 2021 by Marci Clark
Today 03-10-2021 I needed to go to Wells Fargo to cash a check given to me as funds for my husbands final expenses (01-25-2021). It has been a challenge to complete these tasks but today I received excellent service at this branch from a young lady named Randi who cashed it for me quickly and with friendly ease. She's a credit to your branch, and speaks well of Wells Fargo to have such professional employees. Thank you?
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February 2021 by Jake M.
Nobody answers the phone when you call. You have to make an appointment to do mostly anything except a deposit or withdrawal online. I went through the hassle of filling out all my information and requesting an appointment. The day before my appointment a banker called and asked for the reason I'd be coming in. When I told her she said they don't offer that service in this branch, I'd have to go down to Bowman. If they answered the phone in the first place I would have avoided a lot of frustration and time wasted!
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September 2020 by Kelly Begay
Can't even use drive thru services without taking a day off
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May 2020 by Hunter Tufton
Closed the drive through at 4 says open till 530 on the internet and on their sign made a new account at a different bank the same day recommended anyone who banks here does the same
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February 2020 by Zane Waters
A bank that won't even count your change! What a joke!
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January 2020 by Nick Smith
If I had the option to give them no stars I would. Terrible bank. Always paying overdraft fee for transaction that they are more than happy to approve even if the funds are not available. Then they charge a 35$ overdraft fee to each and every one of them purchases they authorized. Unbelievably ridiculous! I would use other words, but I'm not at liberty to say.
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April 2019 by Kiezer Bailey
Bad service. Need thumb print, debit card, and ID to cash a work check. Place is a joke
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October 2018 by Jonathon Huro
Been banking with Wells Fargo for 8 years now and have never had a bad experience. I have been banking at this branch for the last 2 years and have gotten 2 loans with them. Always a good experience with them!
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July 2018 by David Feltenberger
I came in to see a banker and I was the only one in the lobby waiting. Then about 10 minutes later a crowd of people came in the lady banker went immediately to the people who just walked in. I said something to them and they told me I would have to wait and they would get me in as soon as possible. Well then they helped another person who came in after me.
