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January 2024 by Jodi K.
I bought a computer over Xmas, and it was a used one when I opened it. Someone was the administrator of it? I was dumb founded honestly how could this happen. I took it up to Walmart multiple times, and showed them what was in the computer. I was still in the window of 30 days to return/ exchange the computer. They would NOT work with me to exchange it even after showing them proof. I was treated so poorly by the customer service staff. Sharon was extremely rude to my father, and I. It took me almost a month and to speak to one of the main managers to even exchange it out, and they told me it was a courtesy . It wasn't my fault to begin with. They sold me a used defective computer or refurbished. It was one of the worst experiences I've had in customer services.
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June 2023 by Jason S.
Tried to make a return after I got off work and was told they are closed. Asked if there was some where else I could return it and was told told by a rude person they close at 8 pm and I could come back a 7 am. When I said I work from 7am-8pm her solution was " well I don't know what to tell you, I don't make the rules." Nice customer service Wal-Mart.
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April 2023 by A. G.
After pushing call button couple times( In Fabric Dept.) a Staff Member Named McKenize comes over. I Had placed two things of fabric on the table to be measured and cut. McKenize picked them up and the tossed them to the other side of the table. Then went to set up the handheld machine she has. No Hi No nothing. After fiddling with the machine. She say "What do you want? I replyed " 2 yards of the Blue and Brown fabric that you put over there." She then oddly cut the Blue Fabric. I was now pressed for time. So I offered to fold fabirc while she put the info into the machine. She slammed her hand down onto the fabric with scissors in her hand and told me that I couldn't because she would forget how much she had cut. It's only 2 yrds. She then yelled "Let me do my Job! " So I turned and left. No I did not say a word to her or a manager. I left store not to buy anything. This is not the first time being in this Walmart that the staff are rude. I live on the other side of Bismarck but knew that wouldn't be back in time to stop at the Walmart that I always shop at . That will teach me ... I will now make a point to avoid this Walmart in Dickinson, North Dakota!
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July 2022 by Rhonda R.
This Walmart is kept clean. With supply chain issues there can be items out of stock but that's everywhere! I check the app when looking for specifics before I go in-store. They do their best with keeping things in stock. Employees are friendly and no fears of being car jacked in the parking lot!
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May 2022 by Michael M.
Very nice selection, pricing seems reasonable, Customer Service is mediocre. I only go to Walmart for items I can't find at locally owned businesses.