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November 2023 by Jeff L.
Savannah went out of her way to do this deal. She will be the only person I go to for vehicles the rest of my life. She is hands down the best person I have ever dealt with. She is absolutely awesome
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October 2023 by Mariah D.
The car seemed the run fine when we drove it off the lot but we've come across lots of issues since owning it and it's clearly things that they either tried to cover up that was wrong with it or tried to fix it and didn't correctly fix them.
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August 2023 by Terri H.
Our low oil pressure light came on during a cross country road trip. The service department was top notch and quickly diagnosed our failed sensor issue and had us back on the road with no charge. Our dog also gives them four paws.
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August 2022 by Alexis W.
Huge shout out to Red Rock Ford and especially their service manager, Steven. We were travelling with a scout group back to Chicago from Makoshika State Park in MT, in rented Ford Transit vans (3). The rental company was shady at best, and sent us out with vans that needed alignments (among other issues) and also had several unidirectional tires mounted against the direction of rotation (!) which we noticed halfway through our trip. When we called Red Rock on Saturday morning (as we were leaving Glendive, MT), we explained our predicament to Steven who said he could help us. We arrived at noon, and they got all three of our vans in and out in about 3.5 hours despite being already super booked. It was a relief to know that the things which keep you on the road were now in proper working order, especially when travelling with other people's children. Thanks again to Steven and the whole service department at Red Rock Ford in Dickinson! Great example of good old-fashioned, help your neighbor values!
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February 2022 by Greg P.
Ordered a brand new Ford Maverick from Red Rock Ford in Dickinson back in August through Casey Anderson in Sales. Ordering was straight forward & I was given paperwork in advance as to the exact vehicle chosen with options & all charges. I knew it was going to be a wait but it turned out to be almost 6 months! Throughout this time, Casey would check in with me from time to time with updates keeping me informed all along the way. He called me today to tell me our ordered truck just came in! Very excited, we went to pick it up this afternoon. It was exactly as ordered & the deal was EXACTLY as promised 6 months ago. Josh handling finance was informative & kind without any high pressure. Casey delivered the truck in perfect condition & explained everything we needed to know on it. No surprises, no pressure & nothing unethical. Despite the utter chaos in the car market right now, I received top-shelf treatment from this friendly, honest & classy dealership. If you are anywhere in the Dakotas or Eastern Montana (or anywhere else!), please check out Red Rock Ford. They are a cut above the rest. We will be going here for our new truck's accessories & for service. Such a blessing to have a good dealer we can trust!
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June 2019 by Brooke T.
Perfect example of a dishonest dealer! We were stranded because of an issue with our truck. They waited till closing on a Friday to tell us that they could not fix it. We had to buy6 anew truck from them and a month later they still have not paid off the loan from the old truck. We have filed a complaint with the BBB and are filing complaints with both the Washington State Attorney General and the North Dakota Attorney General and we are looking at filing a law suit as well. They do not return phone calls when you call them to try and get a matter dealt with. Worst car dealer and vuting6 experience we have ever dealt with. Save your sanity and go some where else!
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June 2018 by Yuri H.
These guys saved my ass. Drove up from Colorado and my powerstroke was having regen problems. They helped my before they were supposed to be open and quickly got me back on the road and on my way. Definitely would recommend them again!
