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September 2022 by Kara Schaefer
Pizza and cheesesticks were undercooked. Was also missing half of my cinnastix. I called and voiced my concerns and was refunded a "decent" amount but was basically called a liar about the cinnastix issue (website says 10 per regular order and the gal said only 5 - wasn't refunded anything on those). The gal only wanted to give me store credit at first until I demanded that the amount be put back on my card.
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December 2021 by Miranda Kuhn
First off, had a frustrating experience ordering over the phone. The phone kept cutting out and I was cut off more than once. When I finished ordering, I was told 25-30 minutes. 45 minutes go by and the place is now closed, so I called to check on our delivery. First call picked up and was immediately hung up on, second call the girl says (without even a greeting) “we ARE closed; but we are open tomorrow”. I asked about my order because we hadn’t gotten it, and asked her either for the pizza or a refund, and she got a little testy with me. Mind you, this was 15 minutes past the estimated wait already. She informed me the driver was on his way, and we waited ANOTHER 15 minutes before it finally arrived.
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April 2021 by bereghost444snaple43
Ordered a hand tossed taco pizza- got thin n crispy and no chips on top. Ordered chicken wings n they came bare with the garlic sauce on the other side of container. Ordered 4 sodas and never received them. Called many times n kept being to hold so gave up and sent a email to corporate.
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May 2020 by Kay Kim
Almost two hours for this to be delivered...watched the driver drive past my house a couple of times. No refund except store credit or I had to come and pick up a new order. Won’t be ordering from Pizza Hut again
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February 2020 by Catherine Durham
I just ordered 2 big deals from here. And when the deliver our food they didn't bring any of our sauces. So we call and had to deal with them for 10 minutes about not getting them. Then it took 45 minutes to bring us our sauces and still didn't bring all of them. And when I called back I got hang up on.
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November 2019 by Stick846
Good food but the app doesn’t work. Delivery is super fast ordered a pepperoni pizza. Was a little greasy.
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July 2019 by Jesse Draper
I used to work here. I quit because the so called gm alex reduced drivers pay without talking to them. just left a note 3 days prior to our paycheck. DO NOT WORK HERE IF YOU ARE PREGNANT. My gf just got fired over the phone 2 days ago because late at night she had to go to the er to get fluids because she has bad morning sickness. she pukes about 5 times a day or whenever she eats because of her pregnancy. then the next day she slept through her alarm so she was a hour late.
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April 2019 by Katie Rose
I don't mean to be the girl to complain, especially over just a pepperoni pizza, but honestly..why does it look like my pizza was cut with a safety scissors???
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January 2019 by Deanna Bren
Pizza Hut use to be our go to pizza place the last 13 years but within the past 2 months they have went down hill! We ordered a supreme that was so full of toppings you couldnt even see or taste the cheese. we let it go and figured it was a bad night. Just tonight we ordered again a sausage and pepperoni and we got just a pepperoni. I really shouldnt have to check a pizza box before a delivery guy leaves. Not to mention all the deals we dont get in Dickinson, ND like no bone in wings or cheese sticks on the $5 lineup! Dominos it is for us now! Never had a problem with them.
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January 2019 by Ronda Nephthys
Figured I'd order because it's cheap. It's probably cheap because they litterly tossed my pizza into the box, & then only cut it IN HALF. First & last time ordering from here. Waste of 13 dollars.
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October 2017 by Chris Krispy Kirk
I made one specific request to draw a f****** dinosaur on my box and when my order shows up no f****** dinosaur on my box this is why i have trust issues. On the side note the wings were not that bad i was just really expecting a dinosaur on my box
