April 2023 by Curtis (Grant) D
Excellent customer service from initial internet contact with ************************* to final purchase! ******* was ultra responsive and helpful, without any hint of pressure. Before my test drive he explained and demonstrated all the controls, features and menus.***** (sales manager) and ***** (paperwork guru) were equally gracious and personable. I drove over 400 miles round-trip to check out a Venza Id seen online, and drove it home after two test drives and lots of questions; I left feeling completely confident in my purchase!I had looked at roughly a dozen other similar Venzas over the past few months, in four different states; Lake Toyotas price was extremely competitive, and ***** allowed me well over any other offers for my trade in. It was well worth the trip, and Id recommend a visit to see these guys next time youre looking for a good set of wheels!