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January 2024 by Hector Frometa
I nice shopping experience, with excellent customer service
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January 2024 by Marie French
The assistant manager of this store is incredibly rude, and made boldfaced lies about story policy, i.e. it is "illegal" to tell me the manager's schedule so that I could reach him. How ridiculous!Even tho they are a clothing store, they close their fitting rooms an hour before closing. What?! He claimed it was so that they can clean the store before closing.. I guess it's not working because the store is a mess. But isn't their primary goal to sell clothes? They need to keep their fitting rooms open!!! Kinda of a no brainer for a clothing store.All the staff are extremely cagey about divulging where this presumed store manager is. What is going on here??? Something is very suspicious about this store.
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December 2023 by Julian Wolf
If I could give ZERO I would, I was there shopping with my wife for baby clothing and I here the regional manager yelling at employees right next to us, this is so unprofessional; and when I approached him saying he had no right speaking to people like that he got in my face and called the police kicking me out of the store.
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November 2023 by Roc Macg Eorge
I went to the one in Bismarck my wife wanted to shop I usually don't go in but this time I walk around was surprised at the good prices on items A+ from me
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October 2023 by Stacy
I would give it a ZERO, but that’s not an option.The manager here at the LaSalle location in Bismarck ND is disgustingly RUDE! I asked for a favor, to hold a huge rug while I finished shopping, in which I have seen the store do this for many customers before. He said he had nowhere to put it…. Really!? Oh and that it would then be a hazard if he put it by the checkout! I guess he thought I could carry this beast through the store…. (No solution offered btw)He then proceeded to talk back to me in a condescending way, he called me names after I told him he was a terrible manager and did it all while he is standing 2 feet away from me with his large stature as if trying to intimidate me. Yes! Then found myself acting like a “Karen” after being told I was the worst person he’d ever seen…. (Because I wanted his managers info to report him)I would not recommend shopping here unless you want to support a store manager who is absolutely awful, rude and has no respect for his customers!Plus all of their stuff is a mess anyway, it doesn’t appear as if anyone cleans or organizes this store! Such a shame… I’ve been coming here for 20+ years and have spent ALOT of money. Ross you need a new manager at this location. I will not be coming back until he’s gone!
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October 2023 by Greta Baker
Good variety, good prices.
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September 2023 by Jane K.
Normally love this location but the cashier today was beyond rude. He got upset at me for a piece of clothing that got dropped which was not mine. He insisted I pick it up for him and give it to him. Is that my job? No it was his. If I had dropped it this would be a different story.
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July 2023 by Jayme Kershaw
Ross Ross is one of my favorite places to shop because I can always find a cute sundress or pair of shoes for under $20!!! It's basically like shopping at TJ Maxx but I think Ross has much much better deals.Special thank you to the women who was managing 7/8/23 . ???? I was wearing a very uncomfortable pair of shoes and she was kind enough to let me shop for a different pair- I was even though the store was closing. My feet were freaking killing me but now I also get to wear a new cute pair of shoes that I got it a great deal. Yay for me!!!
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July 2023 by Anila Chaban
not bad prices
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May 2023 by Nadia Baynum
I love Ross and the treasure hunt!
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April 2023 by EboniC Boopsy
I came in the afternoon. I had the best customer service. The place didn't have too many options because it looked cleaned out. Common for rual areas.
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February 2023 by DAJA
By far the worst retail place to work! They don’t pay their workers and management is trash……by far the worst ever experienced.
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February 2023 by Lynell Thueson
Found nice items for lower price
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January 2023 by ND Lady
Great prices!You have to check it out.
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January 2023 by Brittany Smith
I came in with a gift receipt to return some items I received as a gift that didn’t fit. I ask the employee if I could get the amount put back on a store gift card and the employee replied “oops, I returned it to the card it was paid with with”. The employee retuned my gift to the person I had received the gift from. Customer service was awful and unable to fix their oops. Obviously people don’t return items to original payment when bringing in a “Gift Receipt”. The loss of my gift (or that my gift giver will now know I returned it) isn’t what’s frustrating, it’s the lack of customer service in making it right to the customer.
