Kohl's is a store offering discounts on quality clothing, including sweaters, shirts, and a great selection of jeans. Customers can shop for fashion, footwear, beauty products by Sephora, and home decor. The store is known for its sales, Kohl's Cash savings, and hassle-free returns. Associates are described as very friendly, upbeat, and energetic, providing outstanding customer service. They help with finding items, processing returns and exchanges seamlessly, and notifying customers of upcoming sales. The checkout experience is often noted as quick and efficient, even when the store is busy. Many shoppers report saving a significant amount of money, feeling their time is well spent. The overall experience is frequently praised as safe, easy, and impressive.