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December 2023 by Araseli Alcaraz
Bought a very simple chain today for my ring to be carried on, protection plan was added on I was told about it and it's benefits but I was not told it costed extra assume bc of tax it was more nope protection plans $25 extra according to my emailed receipt. I would have just like to have know that
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December 2023 by Stacy Dominquez
This is by far the best Jewelry store we have ever shopped in! The staff are all Amazing and always recognize us as soon as we walk in! I have always had my wedding band cleaned and serviced here since we moved to ND in 2012 and it has always been a great feeling going in there. My husband even loves goin in because the ladies know what caught my eye the last time I was there so it makes easy gifting for him ;). I love all my pieces that we have purchased from here and look forward to more. The Great Staff are what make this store stand out!
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December 2023 by Tammy Reinhardt
The lady that helped me (forgot her name) was VERY helpful. This Kay’s store never disappoints on service. Sadly I didnt bother to have the necklace fixed since it cost way more for that then to buy a new one??♀️
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November 2023 by Jen Anderson
We purchase all of our jewelry here. The staff are very knowledgeable, friendly and quick to help. They go above and beyond to make sure you are comfortable and taken care of. The manager is amazing and we would recommend her and her staff to anyone looking for beautiful bling blings.
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November 2023 by Jody Nickle
I love working with Ericka. They have helped with me with new purchases and warranty. I don’t purchase from anyone else then Ericka at Kay’s jewelry!!!!
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October 2023 by Jeff New holy
Hello my name is Kaitlyn Sparks, Damaris and Eric recently helped us with our wedding bands. I just want to take about my experience, this was our first time doing such a thing, we was nervous and a bit embarrassed because we had to ask for a loan and and they helped us in every way, I left with not just the biggest smile on my face but now everytime I go to the mall I’m going to stop in and check on my girls. That’s just how comfortable I got with them in a short amount of time. Again I highly recommend such beautiful soul people there.
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October 2023 by Amy Jo Chick
Every time I walk in To do my inspection and cleaning they are so welcoming. Always are quick to ask how they can help. Today I had Damaris helping me at the Bismarck location in the mall. She is so sweet and always has a smile on her face. Very helpful and in depth on the inspections.
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October 2023 by Lacey Seemann
I stopped into KAY as the first of a few places that I was going to check out to look for a necklace. Damaris greeted me the moment I walked in and was so helpful in choosing the appropriate length and getting the chain I wanted ordered in from another store within the fairly short timeline I needed. I would definitely recommend, and I will be back!
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September 2023 by Susan L.
This is a great store to buy quality jewelry at a reasonable price. Moreover, the staff at the Bismarck Kay's are always helpful, very friendly, cordial, and work hard to satisfy me, the customer! I can't think of any time in the many years I've been coming here that I've ever been unhappy or dissatisfied. They're the best!
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August 2023 by Chris Clinton
My soon to be wife and I stopped here to look at rings for our last minute wedding ended up finding what we both wanted. The ladies there were friendly and extremely helpful. I also appreciate that they weren't pushy like most people in sales they cared about finding what my lady wanted and that was wholesome to see. Thank you again Kay Jewelers
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August 2023 by Cassie Becker
I had an amazing experience at the Bismarck store! The manager Erica was fantastic! She was great to work with, always goes above and beyond, and you can tell she loves what she does! So helpful!
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August 2023 by Linda Boyd
Kay Jewelers is the only jewelry store I go to for my jewelry. I have been for many years. My mom did, also. They always have excellent service and if I do need repairs on the pieces I have gotten there, it is well done. I always use the excellent warranty they offer. I recently had a new stone to replace the one that I had chipped. It looks wonderful! I always enjoy visiting when I have my “check-ups” (twice a year) with the associates. I highly recommend Kays in Bismarck.
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June 2023 by Patience Mosbrucker
Bismarck ND Kay Jewelers staff are amazing. They know their product and are so friendly and helpful! ~PMosbrucker
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May 2023 by Rebecca Brick
Every time I come in to get my engagement ring looked at and cleaned I am greeted by such nice people. This past time I went in Makayla and Erica helped me make a plan for my ring. They had such good ideas and were willing to help me above and beyond what was expected.
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May 2023 by Brandie Volk
Walked in literally at closing not even paying attention to time. They assured me I wasnt a bother and got my ring cleaned and inspected! Great service tonight ladies, thanks again!
