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August 2023 by Rick I
Nice bank, several tellers, if it gets busy, people in offices will come out to help
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July 2023 by Josh Herigstad
Great services, knowledge and professional staff on all levels across all departments. After working in the industry for years and banking here for years I can say that Gate City is the bank you should be banking at. Plus the Gate City App is the best banking app you can have for features and ease of use.
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July 2023 by Megan Radenz
Mary was very friendly and nice to work with! What a wonderful experience!
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July 2023 by Douglas Birkholz
Nice people and always plenty of tellers when slow or when busy
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February 2023 by Bob Olsen
Always a positive experience and free cookies.CD rates are way to low though.
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December 2022 by Casey Kraft
Got credit building loan and a checking account through them they are an awesome bank to go through would vote the best of 2022
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December 2022 by Ar
They do not cover fraud. If something suspicious happens to your account they do nothing to try and help you and will make you pay all the money, even charges that are thousands in the negatives that they didn't catch or stop (happened over night). Closing my account this week.
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May 2022 by Michelle F.
Horrible for loans. Charged me 3 times amount for insurance on my boat. Insurance was more then my payment. Then when I got insurance still hit me with it. Horrible fight. Look up overdrafts, Gate city is one of the top 6 with 59 percent their net income 2020... They will run items through and then your deposit. Not customer friendly on your pocket book. Tellers are friendly is all I can give stars for.
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February 2021 by Kate Lynne
Sarah was great and super friendly when helping me open my account!! And i LOVE free atms! Nice getting re-embersed ATM fees right away :)
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October 2020 by Whitley Morris
I was having some difficulty with my account and I was assisted by a WONDERFUL gentleman named Justin. I was so stressed out and he came up with a quick and simple solution to my issue! Thank you so much Justin! The guy needs a raise.
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July 2019 by One Son God
been banking with gatecity around 12-13 years. they've always been good to me. just wish you opened up a little earlier on Saturday
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April 2019 by Kevin Eilenberg
I love this bank! It is well recommended! Here's some reasons
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April 2019 by Thomas Hood
I'm not even a customer and I don't like this bank. I'm not sure why they think sending me junk mail once a month will entice my to switch banks. I suggest rethinking your marketing plan.
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November 2018 by Joan Poole
This bank doesn't respect it's customers. Had 2 accounts with them and not due totally to my fault but theirs also they screwed them up causing me NEF charges and late fees that are ridiculous. I wouldn't recommend them to anyone. Find some other bank. They make up rules along the way.
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July 2018 by Robert Quick
All my banking here. Will continue to stay here as well.
