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February 2024 by Cheryl Standish
I always enjoy the rental cars I get. The staff is awesome.
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December 2023 by Una Harris
They were impressive and very polite and kind towards me. Thank you guys
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November 2023 by Gerald Clifford Brewster
Excellent service from Andrew! Very nice truck!
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September 2023 by Jerzy Ward
I booked with an agent Monday and got a call on the day of my pickup and was told they have no vehicle smh sure wish the agent I spoke to advised me that there was no guarantee I would have a vehicle today.
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August 2023 by Jerzy W.
I booked with an agent Monday and was told that my vehicle would be ready for me to pick up on Wednesday and I got a phone call from another agent on the day of the pick up that they did not have a vehicle for me. I asked if there was any other vehicle on the lot to rent and she said no. I know all their vehicles cannot be used I feel that their staff here in Bismarck north Dakota are very biest and racist. I would not recommend this place.
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July 2023 by Matthew Weigum
They will charge customers detail fees and smoke fees and never send the cars into a real professional detail shop to get the cars seats shampoo or anything else. I was a detailer, we do light touch work and can tell you make sure to get a record of the place they sent your rental car into get cleaned, cause they are scamming you, the excuse is that they need to rent the car asap and don't want to wait for a professional cleaning. They charge a smoke/pet fee but we just spray the car or ozone it and rent it right away again and that next person has to deal with it, they don't care. Also they do hide cars from people, they do it all the time. I was asked to park cars behind the building or keep them in the wash bay until the customer would leave. If they don't like you, they won't help you. If they have someone they favor then your not getting a car. Renter beware.
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July 2023 by Christine H.
went to get my car rental today and was told by this lady that I had no reservation and they don't have any rentals for the next three days so I called geico and they sent over my reservation and the second time around I had a guy helping me and he got me a rental I am happy with his help and service but the first rental agent really sucked
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July 2023 by Dylan Frederick
Try to call in for a truck rental was forwarded to this branches line.. sat on hold for 20 minutes and i just hung up... showed up 5 minutes later and seriously walk up to the branch as an employees out hitting a vape as I walk up outside and absolutley no customers inside and staff just standing around... I guess they have better things to do than answer their phones and serve customers apparently... I will not be back to this branch.
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May 2023 by Oksana Judy
It was the best ever rental car experience ! Amazing service. Aall employees are impeccably polite and know their business.
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March 2023 by Murphy Bell
The agent I worked with was awesome. I was in a vehicle in like 10 minutes max, maybe less.
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February 2023 by Beau
Quick and easy making a reservation. Staff was very accommodating and informative of the process. After returning the car to the same location thru even asked how everything was and if there was anything they could do better. Answer was no, they exceeded my expectations
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February 2023 by Daniel Farrell
The staff at the Enterprise facility on South 12th Street have been fantastic on all my rentals. My latest rental was needed as my vehicle needed engine maintenance covering several days. Adian was very helpful when I checked out a rental; he was very efficient in the contract review while still making sure I understood the contract. He also helped by delivering the rental to the repair shop. Katie was s been very helpful when I needed to extend my rental period and in getting my processing completed quickly and efficiently when I returned my rental. Thanks Enterprise, Adian and Katie for a great rental experience.
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January 2023 by Joel Land
I recently dropped off a rental here and was treated with high honors! I had called ahead letting them know when I would be coming and when I arrived, they checked me in promptly and had their shuttle vehicle warmed and ready to take me home. I had a great rate through Farmer’s Insurance and was very pleased with the service!
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January 2023 by Jennifer Wilson
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I rented through Enterprise while my car was being repaired. We were met at the body shop and shuttled to the office. The agent made sure our rental was similar to our car and made sure we had everything squared away before leaving. Enterprise reached out to the body shop and my insurance company to make sure everything was completed and covered and kept me informed through it all. The agents in the office work very well together and are very knowledgeable. I’m leaving ten stars as the service is above and beyond anything I expected.
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November 2022 by Jayne LAINTZ
So easy to book online. Pick up was fast and easy! The gentleman that was at the front desk did an excellent job! Drop off took a matter of minutes! My experience with Enterprise was very good!
