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“Excellent service every time, friendly people, busy almost always, which shows they are well respected and utilized in our small community. Nice to have a credit union who takes the time to listen to you and what your needs and wants are vs a bank trying to sell you services and investments in corporation needs vs people's wants.”
“I have banked here for the last 5+ years and the customer service is great and I can almost always get what I need when I call or message for help. Everyone is friendly. The app and online banking are both easy to use.”
“Love this bank. Over draft's are automatically taken from savings In case a bill you forgot takes money out of your account, they just take what ever you owe left from your other account. You could walk in the Bank or go through the drive-thru a month or two later and they'll remember your name. Really friendly people, people always say that but they really are friendly and helpful. They even did my old landlords job by calling their bank to inform them that the problem was my landlords fault and not on my end. I have been at this bank since I was 19 years old and will always choose this bank over any other.”
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“We worked with Andrew N. at the south Washington location. He was knowledgeable, helpful, and answered all of our questions about opening savings and checking accounts. The interest rates on the savings and checking was above what some other local banks are offering, so I highly suggest looking into Capital Credit Union for your banking needs!”
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“My grandma Debby Rakstad was at your location and nice young gentleman named Ethan was so kind to help her by doing a good kind gesture by helping her set up the pin number to or her new debit card. Grandma Debbie was waited on by some impatient gal who didn't offer any kind of assistance to my grandma at all, she was kind of rude and in a hurry. And Ethan showed us kind customer service and consideration because my grandma has to travel from Stanton ND to do her business at this bank and a hundred miles to and from in a day is a long way to travel for my grandma. So thanks a million to Ethan we give him a five star rating today for his customer service skills and help.”