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March 2023 by Erica Mittleider
Absolutely fantastic experience all around! We have purchased two properties using Choice and the loans continue to be serviced in house. Lindsay Matter is phenomenal when it comes to home mortgage. She is a whiz with numbers and thinks outside the box when needed. Brandon Reems is a wealth of knowledge when it comes to business banking and has been great to work with. Missy helps us manage some of the day to day issues that come up and always provides service with a smile (even when I'm calling about a silly mistake I made)! We will continue to choose Choice Bank when we can!
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March 2022 by Sandy Schell
Not sure where they get their people to work there. But are the most unfriendly rude people. No customer service what so ever. I went there a few months to setup bill pay ND the lady huffing and puffing and rude as can be. Today I went to deposit some money and count my change the teller was just rude and snotty.
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May 2021 by Jared Andrews
The people and the customer service are outstanding. Nelly taught me how to finance my money and now that I'm not living paycheck to paycheck, I'm finally able to pay off my debts and by next year I can hopefully buy my first house.
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October 2020 by Bill Dean
Nellie is the bomb. They handled my HELOC and I was in and out in minutes. Thanks for taking care of me (again)!
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October 2020 by Jared Auch
Mortgage lending is the worst in town. 5:00pm on a Friday before a Wednesday closing they decided that the roof needed to be done before the house could close causing both buyer and seller to change moving plans and work arrangements at the last minute costing both parties a lot of money and time. Very bad customer service.
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August 2020 by Jordan Johnson
I have nothing but bad reviews for the south location with Choice Financial. Our mortgage lender was HORRIBLE and I have reached out to Choice and they will not reply to me. I will never recommend someone there. Buying a home through our lender was an experience that we have dealt with twice now. The sellers AND our realtor have contacted the manager. I am fortunate to have my personal bank that will actually return my calls and emails.
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December 2018 by ROGER GISINGER
Djd not visit them. Just in the area
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September 2018 by Karen O.
This is the worst mortgage broker ever! They suck! Don't respond in a timely matter to questions. Don't share " hold ups" so you can intervene to speed up the process. Slow as a frozen turtle. If you don't have all the time in the world to wait on them don't use them because you will be waiting! My rating for them is F.
