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March 2023 by Jason G
Ines is an AMAZING, personable, & knowledgeable finance agentI would recommend working with her & Capital Credit Union for all your home remodel needs!
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March 2022 by Laura Jenkins
I have had good customer service when I've interacted with them. One teller even have me a helpful hint to save money. Free ATM withdrawal is particularly nice, they refund any fees you are charged from using an ATM anywhere in the world. The 3 star review is due to their complete disregard of a reported incidence of fraudulent charges by a major corporation. I reported to the bank the fraudulent monthly charges, could only go back 3 months for a refund, and was told it would be investigated. Months later, still no word or refund. They also charge their account holders unnecessary fees where they can, such as getting a cashier's check.
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July 2021 by Apostlepaul Iseniyi Bamidele
Looking for the best FOREX & STOCK Account Manager? Then I've brought you to all good news that Beth Abrams is the Best FOREX, STOCK, BINARY OPTION & IQ OPTION online Trader, who can turn $500 into $6,500 in just 4days.... Ever since she started trading for me, I have never had any reason to regret my knowing Beth Fx Trader… contact her now
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July 2021 by timothy mattson
Capital Credit Union has been grrat to work with. Between mortgages, business loans, to business checking and banking. I have a complicated list of accounts with rental properties, and they help me keep it working. I recommend their mortgage specialists tomy real estate clients as well Tim Mattson REALTOR bismanndhomes.com
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April 2021 by Kayla Zeeb
Scott Bullinger is the best mortgage loan officer around! He goes above and beyond for his members, and truly cares about what is best for them. My fiance and I will be clients for life! Thanks, Scott!
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April 2021 by Kayla Gomez
Scott Bullinger is the best mortgage loan officer around! He goes above and beyond for his members, and truly cares about what is best for them. My fiance and I will be clients for life! Thanks, Scott!
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February 2021 by Steven Chmielewski
Aaron Wentz is genuine, informative, and overall great to work with. Been with CCU for a few decades, and can’t say enough good about them. Highly recommend!
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January 2021 by joseph bohlen
I've had CCU for almost 10 years now. They've been great. A great change from Wells Fargo. Their local service bankers treat you right. I recently needed some clarification on some charges for accounting purposes. Ashley on the phone was patient, friendly, and knowledgeable. Whitney has also been a blessing. Keep up the good work.
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January 2021 by David M
Terrible Credit Union in regards to professionalism and safety of your funds. We have personal and corporate accounts with Capcu and the business department blames our staff for their tellers mistakes and tells us that non authorized users were able to take out money from our accounts! Which would be theft by the teller and bank if this is true (have the emails to back this up). It took over a year before their online banking started working after redoing the site. Check images were not made available, their Business President whom quit and came back a year later, Brad Shetler told us to go somewhere else and bank instead of fixing their mistakes. Ryan in business accounts refuses to reply to emails multiple times when asked to fix their mistakes showing cash was removed when it wasn't, from our business account. I've had customers use them for car buying privatley and it took weeks due to hoops they wanted him to go through. Just save your time and energy. We'd change banks but it takes so much to switch a corporation from one institution to another, they know this at CU so they just screw you over more because they don't care about service. Terrible Credit Union. Worst ever dealt with.
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January 2021 by Andrea Dolajak
I switched to CapCU from Wells Fargo and have never felt better about my banking situation. They take care of their members and have plenty of branches to make it simple to get in. I have my auto loan, business checking/savings, and personal checking/savings through capcu and I highly recommend them.
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October 2020 by Andrea Richard
I switched to CapCU from Wells Fargo and have never felt better about my banking situation. They take care of their members and have plenty of branches to make it simple to get in. I have my auto loan, business checking/savings, and personal checking/savings through capcu and I highly recommend them.
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October 2020 by Travis Collins
I’ve been banking at CCU for about 10 years or more. I went in to see if I could speak with a mortgage officer and they couldn’t spare a few minutes to talk to me. 5 minutes versus losing business? Customer service at its finest.
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September 2020 by Sara Jochim
DO NOT get your mortgage through this bank. When we bought our first home we dealt with Scott Bullinger. There were a number of last minute issues and our closing was pushed back multiple times. I would have given him the benefit of the doubt, but now we're selling the same home. The buyers are going through CAPCU and dealing with Scott Bullinger. Wonder of wonders there's been nothing but last minute problems--the first time Scott was out of the office and couldn't be contacted (fine, everyone deserves a vacation) but didn't have any information on who could be contacted or anyone covering for him. Our house closing was then pushed back an additional two weeks. During this time period he has worked at a snails pace in getting the necessary paperwork filed. Our buyers' lease is up soon and we've had to pay another house payment for a house we've moved out of on top of paying for our new home. Between the first time we had to deal with him and now he's literally cost of thousands of dollars. Multiple people's lives are on hold and there's no sense of urgency on his part to get this taken care of. I will ever recommend this bank or this person to handle anyone's home or finances. The customer service (and I use that term loosely) is appalling. I get it, it's not his home, not his money, not his time, so what does he care. Seven years and he hasn't improved on his job. Let's hope he finds another job where time and deadlines aren't important.
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August 2020 by Mike Anderson
I have a home mortgage through Capital Credit Union with an escrow account, and they failed to pay my home insurance, leaving me without insurance on my home and no notification that this was happening. I was notified through my insurance company that the insurance was not paid and had to pay it myself. It took me 3 days to get through to someone from the Capital Credit Union mortgage department after leaving multiple messages, without any of my messages being returned. Once I was finally able to connect with someone, I was simply told that they were sorry and that they were busy “refinancing” right now. It’s very unacceptable and irresponsible... I would recommend you take your business elsewhere!
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July 2020 by Dennis Calheim
I can say I have yet to have a good experience with CCU. Since the moment I opened an account, it has been one hassle after another. I have no confidence or trust in this institution.
