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February 2024 by K K
All staff I interacted with had been Very helpful, no high pressure techniques used, plenty of helpful guidance given and room to think.
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February 2024 by Luke Lundgren
Jodi was AMAZING! The epitome of customer service. I highly recommend this store to everyone.
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February 2024 by Sue Blair
We always have a great experience working with Casey. He is patient with is and takes the time with is as we are a bit needy! ? ? ?We highly recommend Casey to everyone we know is looking for furniture!
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February 2024 by Denise Andress
Dee is the best!
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February 2024 by Don Westlund
Went into the Bismarck store. I was looking for a dresser. Jordan Freitag was the associate that helped me. He located one in Dickenson and was going to have it transferred to the Bismarck store. He was very nice and helpful.
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January 2024 by Jennifer Crowley
We bought a couch and 2 recliners last year and it was such a great experience that we came back this year to get a new bed. The customer service is top notch! Our salesperson , Tess, was fantastic! Highly recommend!!
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January 2024 by Bill Hultberg
Regina was very helpful,spent time with us finding the chair we wanted. Very professional. Great salesperson.
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January 2024 by Brian Baures
was very helpful Sawyer was excellent
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January 2024 by Amanda Kadrmas
I knew what I wanted, sales representative was extremely pushy with the sale of the “set” she showed me items although I 100% knew what I intended to purchase. She showed me items I explained I had zero desire in. Then I had to call repeatedly for ANY data details for estimated dates of arrival so I could make a plan for pickup. Finally got some answers, got our items, ended up NOT needing the chair that was pushed on me. Reached out to the representative and found out she resigned her position.I called four times attempting to figure out how to return said chair while I left multiple messages with the manager, no response or call back was ever provided.My husband finally was able to get an a different sale’s representative to assist him with what needed to be done for return. Can’t say I’ll ever use ikeating again if I’m being honest.
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January 2024 by Lyda Foote
Salesman was very courteous and helpful. He explained the product in detail and ordered the item quickly! Very impressed with the service!
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January 2024 by Thomas Ohlhauser
Sales associate was very friendly. We purchased two new mattresses and she was very knowledgeable and helped make the best choice.
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January 2024 by Keith@391 Johnson
Very curtius and showed me to exactly the chair I wanted. Very good help loading up. Thanks
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January 2024 by Fred Harvey
Received great customer service, answered my questions, and placed my order. An easy shopping experience!!
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January 2024 by Terry Detwiler
Our experience with Laura at the Ashley Store in Bismarck, ND was exceptional. Laura was very kind and knowledgeable and was able to help us very quickly when we told her what we were looking for. She took us to the pieces that would meet our expectations and avoided anything outside of that which saved us a great deal of time. She was very knowledgeable of the materials that the pieces were made of and the coverings available. Will definitely go back again! Thanks Laura!
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January 2024 by Dede Anderson
Laura is great to work with and very knowledgeable!