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December 2023 by Shane Smith
The place is a little pricey for standard hardware store products and even steeper for a store that big. I asked for a chimney sweep brush and he sent me down the push room row. After I noticed this person probably had no idea what I was talking about so I started describing other fireplace related items and was again sent down the wrong path. After I started browsing for the correct row, he pops around the corner " sir can I help you"? Then followed me like I was stealing. After I located the chimney sweep I looked at the price! $181 bucks. No thank you I'll drill some holes through a rubber hose, lace some weed Wacker wire through it, and hose clap it to my bore snake for like 3 bucks buddy. The staff had no idea what my actual needs were, they charged me more than 3 bucks for the piece of scrap hose I grabbed from the bucket. They treated me like I was gonna rob them. This was about two days after I went there looking for lawn mower blades. Note I have the same model that they have 10 of outside chained together and they did not have the blade set I needed that was priced at $56 bucks. All said and done I went to the local hardware store, staff knew exactly what I was looking for as I was promptly greeted as I walked in. They had the blades I needed, not in a set but 1 for $7.95 and I got 2. Math says that's about 18 buck. I got the chimney brush I needed that they had there for $36 bucks. So for 54 bucks? Cheaper than just the blades they didn't have. I got everything I needed. None of the isles were taped off "employee assistance needed" the staff at brand x local understands the customer and knows the inventory. It's a no brainier for me. I am not even bound by their own product. Lol..Reasonably price, availability, knowledge staff, great customer experience is not what you will get here. But not to far away you can find it pretty easy. I will not use this service again.
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September 2023 by Eric Love
Outstanding inventory!….and with that awesome kitchen store attached….it really doesn’t get much better!Very helpful staff!And I live less than two miles away…so that doesn’t hurt ?
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September 2023 by Jeff Nygaard
Helpful even though didn't have what I needed I bought something.
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July 2023 by d summers
After no luck with Menards, stopped to see if maybe they had faucet parts....I think the guy was Adam...anyway, he helped me get 3 washers and a screw for 30 yr old faucet, (leaking) very patient and meticulous. Very happy. Super impressed.
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July 2023 by Veskin Fluff
North and South Ace is ran by the same racist, greedy, and very whiney man. The person comes up with ridiculous messages he types and puts chastised notes in his stores, does dances to "mock immigrants" and pushes people back in for service for bigoted reasons. Employees complain of mismatched hours/wages and management harassment.Nothing in the store is cheaper than buying online, owner complains about returning faulty merchandise as well.Old fashioned and greedy, perfect example of old men with too much, yet much to improve.
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April 2023 by Darold Martin
Went there to get a half pint of paint for some touch up work, I was greeted by an associate as soon as I walked in the door, told him what I needed,and he took care of it immediately. Paint was a perfect match of the sample I had and at a very good price. Why go anywhere else for any hardware needs? Friendly, knowledgeable staff, clean store and high quality products at a good price.
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April 2023 by Dale Pruess
Outstanding place to find what you do or don't need. Very helpful staff, easy layout to find your items. Cleanest Ace store I've ever seen, no clutter, well laid out.
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March 2023 by Mary Wieben
Ace Hardware North has some wonderful employees. Today, I was amazed by the helpfulness of one guy in particular. His name is Dale and he went way beyond the norm in customer service. He overheard me saying that I had no idea how to fill the window cleaner in my car. He asked if I needed help and then walked me to my car and showed me how to do it! Thank you, Dale, for helping me. You are definitely one of the good guys in this world.
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March 2023 by Mike & Colleen Parker
Employees are super helpful and friendly! Clean store, easy layout, nice selection.
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March 2023 by Jeff W
Always a very helpful and courteous staff. Customer service is a top priority.
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February 2023 by Antoinette O'Brien
Love this shop. Would recommend it definitely
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February 2023 by Antoinette
Love this shop. Would recommend it definitely
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January 2023 by Riley Eide
Very knowledgeable staff who took the time to answer all my questions and to get things ready for my snow blower delivery, a convenience I wasn't expecting, thanks!
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January 2023 by Steve Arnold
Service was great, neat mix of culinary supplies and local products. Hardware store as expected.
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December 2022 by Pam Adrian
The winter Farmer's Market is wonderful! Thank you for allowing this in your store!!!