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March 2024 by Elizabeth Moran
Five stars for wait time, 1 star for follow up.
I walked in around Noon on a Tuesday and was the only customer, in and out in about 10 minutes. Great! However, once I left the office I had a question about how the clerk completed a form I need to send to my lender. I called the number listed on the website for the Zebulon office. There was no option to talk to a real person, only a list of other numbers to call. But my question directly related to how the Zebulon employee completed the form. Why list a phone number for your office if you can't actually talk to someone at that office? Very frustrating! So I'm going to submit the form and see what happens. If it gets rejected by my lender, I guess I'll have to go into the office to get it corrected because speaking to a live person over the phone in the Zebulon office isn't going to happen.
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March 2024 by Elizabeth Morini
Five stars for wait time, 1 star for follow up.I walked in around Noon on a Tuesday and was the only customer, in and out in about 10 minutes. Great! However, once I left the office I had a question about how the clerk completed a form I need to send to my lender. I called the number listed on the website for the Zebulon office. There was no option to talk to a real person, only a list of other numbers to call. But my question directly related to how the Zebulon employee completed the form. Why list a phone number for your office if you can't actually talk to someone at that office? Very frustrating! So I'm going to submit the form and see what happens. If it gets rejected by my lender, I guess I'll have to go into the office to get it corrected because speaking to a live person over the phone in the Zebulon office isn't going to happen.
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February 2024 by Kris Weiss
I got right in this morning at 10am. No line. No wait. The lady was very helpful and pleasant.
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February 2024 by Arleto Stewart
Quick and Great service
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January 2024 by Rita W. Coats
Went the day before, but was closed to being short staffed. Went again on Thursday. Line out of the door, was there start to finish 50 minutes for new yearly sticker. 4 windows, only three opened. We all got reprimanded for being to load inside. Shortly after one of the windows closed, leaving only 2 windows available. We were reprimanded again for having too many people inside. Was happy to get thru there. Won't be back til February. I get it, it can get tense in there with some customers wanting what legally can't be done and workers that are overwhelmed. Will try to choose an earlier date in the month next time.
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November 2023 by Loisey Willis
The ladies here are so nice and great at their jobs. From personal to business vehicles they always help me out and are great at resolving any issues.
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October 2023 by Eric W
Y’all won’t find a friendlier and more helpful DMV than this location!
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October 2023 by Alexis Nateras
Excellent service
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October 2023 by Luke Venable
First time I've ever had a positive experience at a DMV. Staff was friendly and efficient. I was in and out in 5 minutes; couldn't believe it! Worth the drive from Raleigh
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August 2023 by Pedro
Very efficient DMV and great experience
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August 2023 by Lee Hicks
Cold beer ?
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August 2023 by Carol Buschard
Very polite and helpful
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August 2023 by Kimberly Nicole
I called six different times and no one every answers. It just rings and rings until it goes To an automated messages telling me they have no inbox set up.
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August 2023 by Jose javier Perez cantarero
Very good attention
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July 2023 by Angela Brock
I love how they have changed the line. Now it clearly reads where to enter and exit, before you just walked in. The office is always clean, with hardly any wait time. Hours may vary so peak hours the lines are a little bit more heavier,but the CSR do there best to answer, resolve, and get you out as quickly as possible. Seating is limited but the office isn't very large so that is understandable. 10 thumbs up!!!
