The AT&T Store in Zebulon is a small authorized retailer offering phones, tablets, smartwatches, and connected devices. It provides wireless data plans, including prepaid and unlimited options, with nationwide 5G service. Reviews describe the employees as super nice, friendly, knowledgeable, patient, personable, and very helpful. Customers report great experiences, noting the store is slower and allows time to understand features. Services include device sales, plan changes, and screen protector installations. The staff is commended for maximizing discounts and providing perfect communication.
Corey was helpful and resolved my issue. Unfortunately I had to pay a restocking fee to have my phone replaced that had a factory defect. No manager or supervisor was there to waive this fee or authorize a refund. My options were to pay a restocking fee or drive to another location in hopes of a manager being there.
September 2025
Vic, was awesome to work with helped me with my phone upgrade in a fast and efficient manner
September 2025
The employee Noé was very patient with me and personable. I was intimated by the bigger stores in the city I like that this store is slower so I can take time to understand features and services.
