-
February 2024 by Nancy W
Everyone has been very pleasant and efficient in this post office.
-
December 2023 by Christina
I did not have a good experience with the front desk woman (black with long braids). She was totally not helpful, seemed like she doesn’t like her job or dealing with the general public as her answers were short and she wouldn’t take time to explain any of the the different postage options and alternatives available to me, as a customer.
-
December 2023 by Cass
Package not in parcel box 12P as per the key left in my box. Ann Taylor package delivered to the wrong address. Also, parcel keys don’t always work - hard to turn.
-
May 2023 by 1987samanthakay
I’m not sure of the woman’s name that is working today, but she is the nicest woman I have ever had the pleasure of talking to. She took the time to call me and tell me about my package being sent somewhere in Montana instead of my address, then, when it finally came back to Youngsville, she called me that morning to let me know it had made its way back and wanted to make sure it wasn’t a scam. I can’t believe how nice she was. I appreciate that so very much because I haven’t came across people like her in a while. Thank you ma’am if you read this ❤️
-
May 2023 by Michael webb
My mail delivery person on Moores pond keeps leaving my mail box door open and want close it and it's getting out of hand. Mail is wet on rainy days. Done said something bout it to the office before and yall haven't done anything bout it.
-
May 2023 by Jazz Rock Fusion & Synthesizer Music
Best USPS in the area. They are never crowded and they aren't rude. They get the job done. I live in Wake Forest but drive here to do all my shipping for Ebay. WF post office is a HUGE waste of time and very inefficient. The Rolesville location is okay like Youngsville branch. Save yourself a huge headache and just mail your stuff here. Recommended. ?
-
June 2022 by Sally Smith
The clerk at the front desk was extremely rude. We went there to pick up packages from our PO box, after getting notification they were there. She snapped at me and said they have been sent to our new address. I informed her our new address is our PO box and she argued that "no, to your house" I told her we moved our old address (our house) to our new address (our PO box). She went behind the wall and got our packages and then came back and very loudly/rudely told us that they had to be re-routed to VA first and then sent back here. I told her yes your manager told me that last week and said they'd be back here by Monday. She snapped at me again with some remarks, I said thank you and she said nothing. Worst customer service in the world. She needs to be let go!! We went in on 6/6/22 at 345pm. Someone needs to address her attitude and retrain her on how to treat customers.
-
March 2022 by Alex Jankuv
One of the better usps offices around. Stay away from wake forest and go here.
-
January 2022 by Anissa W.
I /3/22: I've been here twice. Each time the service was good. Today, Olga helped me with a P.O. Box I reserved online. The process was quick and she was nice. The post office was really dead. No other customers for awhile besides me. Olga was the only cashier, of course. The building was clean and organized. The prices of the P.O. Box here were cheaper than at other locations around Wake Forest and Raleigh. Social distancing was enforced. Masks are required. I definitely recommend this location.
-
December 2021 by Rhiannon Seabolt
Always helpful, from the desk (Olga) to the delivery (Sah), I have seen these employees handle the longest lines and weirdest situations with so much grace. You may wait a bit in line, but once it’s your turn, you are given amazing customer service and never rushed. I have had issues with packages and Olga has helped me personally, even calling me back to update me on the situation. I was putting out packages for our small business incorrectly and Sah took the time to explain why a scan sheet is the best practice. You WILL have wait times, you WILL experience mistakes and/or lost packages, the stamp prices will ALWAYS increase (pro tip: buy forever stamps), but these are concerns at the top of the USPS and no fault of the Youngsville Post Office. All I see here are hard working people doing the best they can with what they are given.
-
August 2021 by D Bean
8-9-21 A package from amazon that arrived in youngsville nc at 5:11 am on the 6th of Aug. was transferred to morrisville nc, then at 7:21 am arrived back on youngsville facility. this was on the 6th. It is now the 8th and still no package!!! I want to know why we have such lazy postman!Horrible Service!My mail ends up in other peoples boxes. Some packages I never actually got even though they said it was delivered. Driver does not pay attention to what he is doing. I've watched him! We have lock boxes! All are labeled. NO reason for my mail going in another's lock box! Mailed a package on the 16th, looked it up today and it never left the local post office till the 21st?
-
July 2021 by Taylor Stephen
The drivers don’t even deserve one star. Stop being so lazy and actually do your job delivering mail and packages.
-
July 2021 by Eric Helsel
I was waiting at home for a package. Delivery driver said that 4:15 pm there was a problem with the delivery and could not leave the package at the residence. Lies!!! I was here sitting on the front porch. Label clearly states to “leave if no response.” No one came by to attempt a delivery. Untrustworthy.
-
June 2021 by Jon G.
I've been here three times in the past two days - my first visits. Each visit has been quick and thorough. The staff (I missed the woman's name, but she was very helpful and friendly) has been great. Due to low volume, I was able to ask questions I wouldn't be able to in a busier PO. It's a nice local, helpful setting.
-
April 2021 by Eclectic Guy
Very nice people on the front desk. Unfortunately they seldom/never answer their phone and misdirected mail has become a normal event. Have had them skip delivery on packages when we were home, saying we weren't home. 3 stars on the strength of the nice people on the desk.
