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“Went in to upgrade my phone and was assisted by Jon. He was extremely helpful in helping me find one suited for me as well as the needed accessories. I’m very grateful of how patient he was since my previous phone kept restarting constantly during the process but was able to get everything transferred over to my new one. Overall, extremely satisfied with my visit.”
“Kimmy was EXCEPTIONAL!!!! She was so patient with me. I could NOT sign into my Gmail or Yahoo email. All this information was SAVED...still could NOT get into it. She said "Patience is a virtue." She displayed that today. She answered ALL MY QUESTIONS...so nice & helpful.”
“I was helped by Adrain, he was VERY helpful. I waited as he assigned Elderly Couple, he was very patient with them and me. He was very , knowledgeable about services and products. Thanks again Adrian !”
“My monthly fee went up but the service went down. It worked great at first but service has been shoddy for the past few months, the Internet keeps buffering or going in and out. Constantly says check internet connection. I thought service was suppose to get better with price increases.”
“This was the best phone upgrade experience ever! The staff greeted me so warmly upon arrival. Jennifer quickly assisted us and went above and beyond her customer service duties. She was very kind and knowledgeable. They only had a staff of three, but you could tell they were a team. We were very, very impressed! This should be a model for all U S Cellular stores.”
“Alexis was tremendously helpful to me ŵith switching my carrier and connecting my service, She is an angel that God put before me today. She was patient and explained in words I can understand, She is definitely an asset to your company”
“My daughter and I went inside Verizon today very frustrated about our new service. Phones we purchased online were not working correctly and we had spent a week going between stores and speaking online and over the phone with Verizon. Tameka met us with a smile and treated us like family. She worked tirelessly with us as we spoke to 4 different people over the phone. After more than two hours the issues were finally resolved and we felt like we had made a friend. The customer service Tameka gave us is rare these days, but the Verizon store on Red Banks gave me some hope today!”
“I’ve always had a courtesy associate… there is a person or two I would not want to deal with, but other than that, wait time has never been long for me. I like the location.”
“Today I went in to get the Samsung S23 ultra and was greeted with professionalism the entire time.Steven was such a great help and I personally appreciate all that he did today despite my mistake that I made. He even went above and beyond to ensure that I got a better plan and still kept my insurance.I also think that he deserves a raise.But overall I was treated with friendliness and professionalism across the board.”
“We had an experienced and knowledgeable Optimum technician from Greenville, NC, solve an obscure yet serious problem at our home today. Through his careful examination of the indoor and outdoor wiring and machinery, he found an issue that involved our television set that went undetected by other technicians for years. He plans to use the experience to help train other technicians. We are grateful for his expertise and professionalism.”
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“I was helped by Adrain, he was VERY helpful. I waited as he assigned Elderly Couple, he was very patient with them and me. He was very , knowledgeable about services and products. Thanks again Adrian !”