Went to the bank in Winterville and there was only one teller working both lobby and drive-thru. After waiting in line for about 20 minutes the system crashed and the teller was no longer able to provide service. Being short staffed has somewhat become a norm for this branch. I'm not a fan of this merger. We need BB&T back!
December 2023
Branch leader Zack was so unprofessional and being an extension of Truist should be an embarrassment to the company! I will be speaking to friends and associates concerning this matter!
January 2020
Had a glitch with a car loan statement. Mitchell Dudley, branch manager, took the time to research the matter and was most helpful . Would defiantly recommend doing business with him.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.