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February 2024 by B
I love Aaron's but except the one day late fee they need to give people more time to get the money up after they have paid other bills. Not being rude.
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January 2024 by Terri Jones
Nice and friendly staff and easy approval for credit. Selection is limited and over priced. Also, if one day late they will start calling you. If you are up to 5 days late they will be at your door, looking to collect their property. You get no wiggle room with the payments. Late fee after 1 day late and for me was $12 on a $50.00 payment. That seems a little steep. I have been one day late one time and learned my lesson. Will not do that again.
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August 2023 by Mizz Territorial
As a longtime repeat customer of over three years, I've always enjoyed dealing with Mr. Clayton. However, during my visit last Friday, I was assisted by Miss Dajah, who was equally phenomenal, especially after an unpleasant experience at Aaron's.Living 20 minutes away, my husband and I were hesitant, but Miss Dajah's assistance over the phone convinced us to return. Once there, we shopped, made our choices, and were attended to by Jerome, the manager on duty. Though initially stern, a little conversation revealed him to be quite decent.The delivery guys, including Ty(Ty the Man), were great, and even the other guy with him which as bald headed to give a description who had seemed attitudinal in the past was much improved. All in all, we are pleased with our purchase and expect to return once it's paid in full. Despite saying many times that I wouldn't be back, as Mr. Clayton always joked, "never say never!"If you're looking for reasonable items and superior customer service, I highly recommend them – a far better choice than Badcock in my opinion.
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October 2022 by Kiya blake
The staff is great and they have amazing deals!!!
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May 2022 by James Lee
Came to take away my television without permission, didn't get a call or a warning. was put on a weekly plan without permission.
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April 2022 by Marlene Jackson
I had an emergency moment and needed to buy something right away. Aaron's was right on point.
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March 2022 by Sondra E.
I have never had any issues. I have purchased washer, dryer, fireplace, 2 computers, bedroom sets, living room accessories. Mrs.T (don’t want to misspell her name) and Clayton are the best. I recommend everyone to shop at this Aaron’s in Winterville NC. Enjoy your purchase!
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March 2022 by Teasha Lewis
Great. Always willing to go the extra mile to help you out.
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December 2021 by Frftrous Mizell
Love Aaron's Clayton n staff always takes care of me
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June 2021 by Nobody Special
BUYER BEWAREPLEASE USE THE AARON'S STORE IN KINSTON IF POSSIBLE BC IT IS A FRANCHISE STORE. YOU WILL HAVE BETTER LUCK GETTING HELP IF THERE IS A PROBLEM BC THERE IS A CHAIN OF COMMAND. I WAS BY TOLD BY (SARCASTIC AND RUDE) TIFFANY THE SALES MANAGER THAT JB WHO REPLIES UP HERE IS REALLY CLAYTON BELCHER, THE REGIONAL MANAGER AT THIS STORE. IF HE CHOOSES NOT TO HELP YOU, YOU WILL NOT RECEIVE HELP. I KNOW FROM EXPERIENCE BC HE HAS NOT RETURNED MY PHONE CALL NOR EMAIL.At this store, I have tried to get help for appliances I paid out in one month bc of Covid. Everything was shutting down and ppl were dying so I didn't want a repair person in my home at the time, especially when they're is a 2 year warranty (HA). FROM Week 1, I had problems. I believe they sold me a used one but charged me new rate prices.You will have more luck if you make payments bc that's how they make their money then if you pay it off. But you lose money bc of the interest. MORE IMPORTANTLY, ALTHOUGH THE CONTRACT IS A FEW PAGES, READ IT ALL!! My mistake was in trusting the salesperson. DO NOT LISTEN TO WHAT THEY SAY, BUT WHAT YOUR EYES SHOW YOU.Now I am stuck with appliances that don't work. It's not like a paid a couple of hundred dollars but I paid over a thousand. I wish I would have rode right on by that store or went to Lowes and paid a lil more. I HAVE SINCE LEARNED A DEAL ISN'T A DEAL AND NOT ALL SALES PPL ARE HONEST. I HAVE NEVER BOUGHT FROM A BUY HERE PAY HERE PLACE AND I NEVER WILL AGAIN.
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May 2021 by Pam Reason
Fast, friendly always helpful. Have great merchandise. Wide variety to choose from. Great deals
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November 2020 by Nesha Shanishe
Nice furniture,Decent deals, and they have a handsome delivery guy?
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November 2020 by Dacorious Young
How u gone call references and ask where I work that’s crazy and personal will never go here again
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May 2020 by My Truth
I'm am highly upset and feel ripped off. I bought a "brand new" washer and within 2 months it isn't working properly. I was told if I had a problem it would be switched out and I would be given a loaner. NOT TRUE. I called and was told I bought a low end model and a 3rd party would be involved; a repairman from gville. After 2 months NOTHING SHOULD BE WRONG WITH THIS MACHINE. I WAS THEN TOLD IF I DIDN'T WANT IT REPAIRED I COULD GET A DIFFERENT ONE AND PAY THE DIFFERENCE. REALLY??? I DESERVE A NEW ONE. FROM WK ONE I COMPLAINED. NOW IT'S NOT WORKING PROPERLY AT ALL. I WAS TOLD THEY JUST SELL THEM. BUT THAT'S NOT WHAT THEY SAID WHEN THEY TOOK ALMOST $1000.
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April 2020 by Kei Shavar
I love my washer and dryer set. Customer service is awesome. I would recommend this location to anyone.
