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July 2024 by Tonya Queen Reid
I have never experienced a post office that has hours that do not meet the need of the working person. This post office operates six hours a day and not efficient at all. The hours 9-3 is for the people looking for a check. By the time U get off work it's closed & I tried again this morning at seven & ur not open....What am I supposed to do?
Also I dropped a package off and the post office still has not send it back & it's been a month. Probably a employee is wearing my shoes that I put in for a refund. I can't find out anything because no one answers the phone & a person is never available.
This is a ghetto post office & yall need to change the hours to 10-7 so that the public can be serviced promptly.
I'm going to try to keep calling because I need to know where my shoes are or who stole my shoes bc the merchant is still waiting for my shoes to be scaned into the system so that my refund will go back to my card. Waiting on the Patterson Street Post Office to get back with me which I feel is not going to happen ?
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May 2024 by Annette Williams
I have been calling this office for a week and yet there is NO REPRESENTATIVE to answer the PHONE!!! They need to FIRE everyone that works there. This is INSANE… pick up the phone and answer the phone!!! I am calling for an important question I need to ask and yet no one answers it… if I could give 0 STARS I would
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March 2024 by Daniel
They will put a letter in your mailbox saying you need to come and sign for a letter but when you go to the post office to pick it up it is never there. You sometimes have to wait days for it to be signed for. So unorganized and the post master will NOT address this issue even though I complain ALOT because I get certified letters 2-3 times a year.. This post office is a joke and very unprofessional !!
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January 2024 by J H
Why do they choose the angriest, least helpful, most unknowledgeable people to work the front counter?
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January 2024 by Ricky Raiford
If I could give zero stars I would. This is by far the worst Post Office I have ever experienced. They don’t have a direct phone number nor do they deliver packages in a timely fashion. My package has been sitting at there facility for 4 days now and my tracking number says “Awaiting Delivery”. This place should be shut down immediately.
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December 2023 by Cynthia Hunter (Black)
they lost my mail very rude customer service never got any replies
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August 2023 by araceli penaloza
Very helpfull and very kind
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August 2023 by Oh Llama
Only open until 3pm with NO Saturday hours.
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July 2023 by Doña J.
It will be nice to be able to receive my mail in my mail box and not my neighbors.This is crazy my mail get send back to sender, because the mail lady place my mail on the wrong mail box 75% off the time,and places my neighbors mails on mines.This got to stop, I know there is a shortage of people, but you guys are federals, you got to do better than this with people mail.Can I get my mail only in my mail box please.!!!!!
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December 2022 by Xavia Mann
I had a woman who works there give me the biggest attitude for me trying to figure out where my stuff was. Very unprofessional.
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December 2022 by Daniela G33Aguilar
They never do anything right and ain’t delivered my package or mails like get right!!
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July 2022 by Candace Bacon
Why is everyone delivering my mail at 8:00...9:00 at night!! This is very dangerous and disturbing, to have someone knocking on my door at 9:00 at night!!! Why are they out so late!!! Very strange... you would think they would want to be home with their families!!!
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June 2022 by Cecil Fuller
They stole my overnight package that was supposed to be delivered on June 21, 2022 and 2 different supervisors acted like on 2 different days they was going to call my back once they contact the carrier driver but neither one never did. It is June 24, 2022. It was out for delivery on the 21 but it was never delivered...Shameful place.
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June 2022 by Jami B
Ms Brown, Manager/rbwf, Was very UNHELPFUL when contacted about my package being “delivered” to the wrong person/address. It obviously was an error made by whatever USPS carrier was working Easter Sunday. I asked to be contacted by phone when I requested help online. Instead, I’m sent an email suggesting I “contact local law enforcement” if I suspect theft. I don’t suspect theft! I KNOW the package was never delivered to my home. Thanks for brushing me off with a nonsensical email response.
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April 2022 by linda springs
My awesome mail lady delivered to my back door just like I need !!! It wasn't written on this package but she remembered!!! Kudos!!!!!
