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June 2023 by Michelle
They have gone down hill. And there customer service is the worst. 3 people walked out while I was there because the employees were rude and rushing people out.
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June 2023 by Alisa Compton-Hiatt
I ordered some jeans from childrens place and they sent it through lasership and it was never delivered. I was home in my living room right in front of the door and no one came by at 7:30pm nor did my ring camera go off on my porch. I want a refund. I have already reported this to BBB to look into criminial acts with the employee of lasership and children’s place. Children's place needs to refund my money and make the complaint with lasership. Children Place will not resolve the issue. They are saying it's not their responsibility for the package to be delivered. That once it left the building its the shipping place responsibility. They will not refund me. They will not help me in anyway.Thank you,Alisa Compton-Hiatt
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January 2023 by Derek Pauly
Before my wife and I checked out, I overheard the employees/cashiers gossip about the customers before us. ?When we presented our onesie set, the cashier that was laying with her head down on the desk 90% of the time we were in the store asked why we didn't get the matching pants. I had made the comment, "If they're over there, I didn't see them". (Spolier alert, they weren't on the rack). ?She went to check anyway, and then made the comment, "I guess they didn't put the matching set out together. They're in the back, but need to be inventoried."?Luckily, the employees seemed preoccupied, and they won't bother you...so that's a plus. ??
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December 2022 by Chynna Church
Went to go pick up my package after work and they were closed. Lights out, doors closed and locked at 8:03 pm. Not supposed to close until 9. At least that's what the sign on the door said and their hours on Google AND google maps say. No signs saying anything about an inconvenience or that they closed early because of being short-staffed or anything. It was a huge inconvenience for me as I don't get off early like that usually. I love children's place, but the mall location just put a sour taste in my mouth
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December 2021 by Bria Morrison
Went in here to get my God son a shirt for Christmas pictures , the employees were watching me like a hawk and rushing me . When I proceeded to checkout , the girl at the register did Not hand me my receipt. The checkout person then told me there was no change . I told her "it's Christmas time , I need every coin" she paged the manager TWICE just for her to give me my change 'snootily' out of another register. I will not return!
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July 2021 by lauryn turner
They had a very friendly staff. My son was running around and they engaged conversation with him, made him laugh. My daughter was crying so loud and they were very patient with me, they didn't seemed annoyed or aggravated with my wild bunch and they made me feel very calm and welcomed. It was a great overall experience.
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January 2021 by Bernadette Sexton
Please do not use this, i do not recommend this. I used Them several times before and it seem to be okay but the last time i order and said it was delivered i did not received their package and accepted no further responsibility. Use them at your own risk.
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December 2020 by S. Little-Harrison
April was great with helping me (long distance), with an order I was having picked up in store.
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October 2020 by Bradley Delp
Purchased 3 items. One item arrived after 3 weeks and the other 2 have not showed up yet after 4 weeks. Customer service is terrible. Took multiple trys and multiple days to even get to where I could speak to someone. Most of the time it woykd say all representatives were busy and hang up on you! Last time I order anything from Childrens Place!
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July 2020 by Bernadette Barros
Please do not use this, i do not recommend this. I used Them several times before and it seem to be okay but the last time i order and said it was delivered i did not received their package and accepted no further responsibility. Use them at your own risk.
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December 2019 by Bryanna Brown
Don’t do in store pick up! I ordered a few items on Sunday for in store pick up. I got a email the next day that said only one of my items was ready and I had 2-3 days to pick it up. I called the store to see if they could hold it until all my items were ready and the manager said it. That don’t make any sense! To keep running back and forth like I don’t have a damn life!
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November 2019 by Anne Summers
Went in to use a coupon I had received through email earlier that morning, only to check out and the manager stated "you've used this already". I let her know I haven't been to the store in a month which she proceeded to not want to apply my coupon that I did not used considering I got the email about 3 hrs prior to my arrival. After stating several times the coupon was never used she then said well this expires today but I'll apply it this time..clearly it was a busy day but they've could've done a better job to prevent this from happening the way it did..
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November 2019 by Sharmaine Arroyo
How are you a children's store and do NOTHING for the children on Halloween??I'm only leaving a review bc your staff was STANK about it... I'll find a new store to spend my money
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September 2019 by Keisha Paschal
The school uniform were a deal then you earn points to get an item just about for free!!!
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March 2019 by Jordan Burleson
Good selection of kids clothing from infants to older toddlers. Good place to find seasonal outfits, nice graphic tees,jackets, and accessories. The one downfall is the customer service and issues with returns even though it can vary by day and who is working.