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November 2023 by Pamela Anglin
I love my local mechanics who take care of all my family’s vehicle needs and have for over 25 years. Greet you by name, know details on your car, and makes you aware of any problems or issues that could arise.
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November 2023 by Joshua Davidson
These folks are fantastic. Every time they take care of you and tell you what you need without overselling. I have gone there for 4 years and I will continue!
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November 2023 by Sherrell Pate
Honest, reliable staff. My mom and i have been dealing with these mechanics for a decent time. Quick service, very knowledgeable, and accurate. Reasonably priced. My go to for oil changes and other minor repairs. Have 2 different vehicles serviced here.
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October 2023 by Terry K.
Awesome group of guys very professional and knowledgeable of the work that I do. I will continue to take my vehicles to this location because they give a fair price and quality work.
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October 2023 by Mike Pender
They are helpful, professional employees, their prices are better(cheaper) than most places, they check on your vehicle like its theirs, that's really great, they care about the customer, and it's a comfortable and clean environment.
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September 2023 by james cathcart
A friend of mine recommended Shattalon Tire & Automotive for a front end alignment on my 1955 Bel Air. I must say Larry did an outstanding job. I am very pleased with the results and the price. If you have a classic car I highly recommend them.
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September 2023 by Brenda Rapley
I am usually very satisfied with Shattalon Tire’s service, professionalism, caring attitude, good communication and explanation of the issues and their findings, reasonable pricing, great customer service, and resolution of the problem if it is within their service realm. Today I was not disappointed. I appreciate having a car service center where you feel you can trust their judgement about your car issues, their honesty, and competence which is hard to find these days , and where you don’t have to break the bank with the understanding that some work needing to be done is realistically going to cost more because of what it is and entails. Thank you Shattalon Tire…… Derek, Larry, TJ, Robert, and all you guys for all that and how you do your services. You have my respect, confidence, and business when I need care for my automobile. As you can see I highly recommend them.????
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September 2023 by James King
They are the best. Friendly and courteous Robert and Derek will take care of you. They do great work and pay attention to detail.
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August 2023 by Tracey Gregory
I had a blown tire and needed to have the spare put on so I could bring it to the tire shop where I had a warranty. They placed the spare on for me, quickly and without a charge. Truly kind people.
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June 2023 by Eric Moore
One of my go to places for car repairs. I do make a choice depending on where I work and what the repair is. Having had great service at Country Club Road when I lived near there. The Mock Beroth group offer professional service and relatively quick turnaround at a reasonable price.
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June 2023 by April V Hobson
I feel like I have a bunch of brothers and uncles looking after me with my auto repairs. All the guys are helpful and professional, and I've found the repair costs to be quite reasonable. It's a great feeling, having an auto repair company I can rely on and trust. Thanks, guys!
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June 2023 by Author Dia
My experience was not very pleasant. I paid 320.00 for struts, I go and pick my vehicle up, drive it for a week, it is still making that same kind of noise! I take it back and explain the situation was told, you asked for struts to be put on, but really it was your back brakes, your caliber, your hydraulic hoses and so on and so forth. I had initially had someone look at my car and he suggested that it was my struts, now being a black female, I truly was clueless! When I did confront them upon my return I was told, we put on what you asked to have put on! I would rather you have called me at work and said ma'am, it is not struts that you need.But, no one did that! That would have been the correct and professional way for them in dealing with a customer ! Then I was quoted an additional 920.00 to have an overall brake job, I replied, I can purchase everything I need off of Amazon, and one mechanic states, but we cannot guarantee Amazon Parts, we must use our own parts! Just not helpful at all! I even stated I can buy the brake fluid as well, No, we would rather use our own brake fluid they said. I felt as though they were Patronizing Everything that I was saying, Very Condescending! Just Plain Rude!I declined the job!! I was Appalled! The worst experience that I have ever encountered in my life in dealing with an Automotive repair Shop!! I would have rated this Shop a O, but one star is the lowest that is allowed!
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June 2023 by me janay
Prices are always fair! Never had any trouble with anything they have fixed on my car! Also VERY SWEET STAFF!
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June 2023 by Mario T.
Ok so up until I had my shocks and struts installed or what this place called an installation, they were reliable. So I went up there after I purchased shocks and struts off of Amazon. This images and descriptions were on the page the employee looked and said yeah we can do that. Take in mind these were completely adjustable up to 8". Took them 2 freaking days to install them and never asked about the height of front or rear lift. My car was on the ground smacking every pothole and bump on the roads. I immediately called them back and asked if I can bring it back one day to get it raised up. THEY ABSOLUTELY REFUSED TO HELP ME AND TRIED TO PAWN ME OFFTO STOKES AUTOMOTIVE IN KING WHO HAD ALL MY INFORMATION WHEN I DROVE UP THERE FOR A CONSULTATION. They didn't help either. Nobody in that place lifted a finger to help resolve this problem. They even tried to ask around for seeming some imaginary employee that was apparently off that day to see if he'd attempt to be the only one of about 14 employees I counted in that place. Fucking Assholes....
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May 2023 by Corey S.
After shopping around town for a reasonable price for a standard oil change, I'm so glad I tried Shattalon Tire & Automotive! Jiffy Lube on University Parkway charges OVER $110 for oil changes, and those ridiculous Take 5 Oil Change mechanics on Reynolda will try to charge you even more, while secretly damaging your vehicle so that you return to give them even more of your money - like they tried to do to me, last year! Not only was Shattalon Tire & Automotive's price 1/2 than what their so-called competitors were asking for, the mechanics Robert, Derek & T.J. were pleasant to communicate with before, during and after my appointment. After being told it would be best to make an appointment the next morning due to the fact that they were short-staffed the day before, I arrived the following day around 11:00 AM & was driving my SUV back off of their lot at 12:30 PM! While I waited 90-minutes for my oil change to be complete, I enjoyed sitting, watching TV and conversing with other customers within their air-conditioned waiting area where hot, fresh, complimentary coffee is offered. Even their unisex bathroom was kept sparkling and well-stocked with sanitizing hand soap and rolls of toilet paper. After my car's oil was changed, mechanic Robert happily gave me a list of rates for things I may need done in the future (such as wheel alignment & rotations, timer & serpentine belt replacements, brakes replacements, etc.), which I greatly appreciated since MOST other mechanics throughout Winston-Salem will often reply to such inquiries with the typical and foolish comment: "we can't really say what it'll cost until we see your car!" Needless to say, I've found my trustworthy mechanics to show my loyalty to and they're all inside of Shattalon Tire & Automotive! Definitely do your wallet, time and vehicle the same glory by only patronizing this particular auto shop, as well, and you won't be left unsatisfied.
